Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Mar 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is good. Job is challenging

Cons

Management is poor. Work environment is toxic because of it. Alot of good people left because of it. Stay away.

2.0
Mar 27, 2024

Probably a better company to join early in your career and work your way up

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits, PTO, and compensation. They have an incredible focus on transit safety in ways that go above and beyond anyone's expectations.

Cons

Very poor onboarding. If you are not familiar with the transit industry, your head will spin. If you've worked in the transit industry for a while like I have, it's still extremely difficult as Amtrak has their way of doing things. Difficult to track down information or the people who can help prodive what you need. It's common to reach out to someone on a subject where you need information, only to have them pass you on to someone else, and this process may eventually have someone pass you back to where you started. Instead of hiring multiple people for complementary roles, Amtrak hires individuals for one roll and then stretch that employees' scope of work to do both. While Amtrak provides incredible benefits and offers more PTO than any company I've worked for, you'll be lucky if you get to use half of your PTO.

5.0
Mar 25, 2024

Benefits

Recommend
CEO approval
Business Outlook

Pros

Best benefits available to everyone no matter what stage of your career

Cons

N/A that I can honestly say.

Viewing 187 - 189 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.