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      Amtrak

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      Amtrak reviews

      3.5

      70% would recommend to a friend

      (1,272 total reviews)

      Stephen Gardner

      69% approve of CEO

      54% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.4

      Career opportunities

      3.3

      Culture & values

      3.1

      Work/Life balance

      2.8

      Senior management

      Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Jul 17, 2014

      New a dull moment.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. Good benefits. Retirement at 60.

      Cons

      Too many new people in high level positions. They don't know the railroad.

      2.0
      Jun 2, 2014

      Toxic environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you want to work for a government type agency, or like traveling by train this could be a good place for you.

      Cons

      Command and control, distrustful, and unprofessional management. Lofty ideas with the inability to execute appropriately. Disrespectful of staff, typical high school behavior...very sad. Culture is referred to and desirable behaviors are listed but not adhered to.

      4.0
      May 26, 2014

      It was an adventure!

      Reservation sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good salary, health benefits and travel perks. The job was easy to learn and maintain. I worked there from 1993-1998 until I took a company buyout. I starter out at the Reservations Center and then ended my career at the L.A Station. I adored the station but was unable to hold a job there due to my seniority otherwise I would've never left.

      Cons

      Some of the management could've used a refresher course in training and people skills.

      Viewing 193 - 195 of 1,272 Reviews
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      ReviewsAmtrak reviews

      Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.