Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Nov 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Interesting, never stultified by micro management. Skills are honed and re-honed to meet the changing needs of the public and ever growing technology

Cons

None to mention at any length. Newer employees sometimes don't get the tradition or sense of railroading but that is not the fault of the company

4.0
Nov 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Current desire and willingness to run it like a business and align to corporate strategy and goals. Very good retirement and fringe benefits and competitive IT salary. Safety is number one and concern for environmental awareness.

Cons

The ongoing organizational changes needs clear and effective process and communication plus clarity on new roles and responsibilities are lagging behind.

2.0
May 8, 2013

Lack of Leadership and Accountability

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits but Pension was recently cut for new hires so really there's nothing extra unless you are close to retirement then the railroad retirement benefit will be attractive

Cons

If you are young ambitious and driven don't come here, it will kill your spirit. Organization is adverse to change, management avoids making decision, there's no clear leadership, finance currently has no CFO/Controller (proves my earlier point). Thinking outside the box or being proactive is discouraged, this is where accountants come to countdown till retirement

Viewing 196 - 198 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.