Amtrak reviews

3.5

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Nov 20, 2012

Working for Amtrak is like being in Prison

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Travel free, Health Benefits and the opportunity to feed and support my family.

Cons

Where does one begin! Never in my life have I worked for such a ass-backwards company. Good hard working employees are misjudged, tossed aside, treated like inmates, humiliated in front of coworkers on a daily basis, stripped of their status and fired for no reason (then claim they have no idea what your talking about when you complain to upper management). A day does not pass where some uneducated manager walks up to you just to let you know how stupid they really are. This does not apply to all managers, usually supervisors who are trying to make themselves seem important. They have destroyed good hard working employees just to prove a point to the rest of the employees. Someone up there in the ranks should investigate the way some of the supervisors and managers treat labor - its just horrible. If they like you - you have nothing to worry about If they (for what ever reason) don't like you - They can make your life a living hell. Sometime I get so sick to my stomach not knowing who will walk through that door and unleash their miserable existence on us. You cant even call for support when you need something from one of these supervisors without them treating you like a step child Its just a shame - The years i spent at this company I could have been happy somewhere else. Jobs are hard to find these days - so we stay.

4.0
Oct 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Since being at Amtrak, I have moved around into different job areas. Although, you tend to get use to doing a certain thing and become comfortable, a new experience is always a welcome change. Although my job title has not change, I held many positions at the company and succeeded. Management has been a very supportive role in my achievements and rewarded me for a job well done.

Cons

The hardest part of the jobs have been being changed shifts frequently. For instance, a senior co-worker may decide to change his shift, suddenly you will be forced to choose another shift in order to have a job.

4.0
Oct 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits. Room for Growth. Humble and Hard working people. Supports continued education. Overall a good place to get noticed if you are a hard worker.

Cons

No room for innovation. Government has their watchful eye over every move you make. Safety dictates everything (although not really a bad thing). Many "craft" employees who are union protected and can get away with murder and take advantage of the business. Implementation of programs as "experiments"- SAM PROGRAM.

Viewing 199 - 201 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.