Amtrak reviews

3.5

70% would recommend to a friend

(1,269 total reviews)

Stephen Gardner

69% approve of CEO

54% positive business outlook

Amtrak has an employee rating of 3.5 out of 5 stars, based on 1,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Free train trips & health insurance,

Cons

Attendance policy, lack of leadership, bad policies, and no work/life balance, bad union...

1.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent offices? Free trains? Holidays?

Cons

One of the least agile companies responsible for so much vital infrastructure. Toxic management and HR at every level. Career progression is opaque. Organizational change, impossible despite obvious needed improvements. Company moves as quickly as an iceberg. Work from home opportunities gutted despite that you could easily be working at home. Despite some nice, hard-working people, there is a prevailing culture in which incompetent, and/or lazy co-workers look to pass the buck, and blame others so to buoy themselves. Despite tenets of accountability and "excelling together," all insistence on accountability rolls downhill.

3.0
Nov 25, 2025
Recommend
CEO approval
Business Outlook

Pros

New management is positive about breaking traditional culture

Cons

Everything takes time. Remove process hurdles and improve efficiency.

Viewing 19 - 21 of 1,269 Reviews

Glassdoor has 1,476 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.