Amtrak reviews

3.6

70% would recommend to a friend

(1,272 total reviews)

Stephen Gardner

68% approve of CEO

58% positive business outlook

Amtrak has an employee rating of 3.6 out of 5 stars, based on 1,272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amtrak employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Aug 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Co workers and peers are great to work with Strive to do their best every day

Cons

Leadership is more concerned with the bottom line rather than the satisfaction and growth of their employees. They focus on the customer while sacrificing the employee not recognizing that a happy employee will lead to a happy, well served customer

1.0
Feb 15, 2019

Management lost

Recommend
CEO approval
Business Outlook

Pros

The train rides are free, employees are helpful

Cons

No direction, to many reorgs

2.0
Oct 1, 2018

Good Old Boys Mentality

Recommend
CEO approval
Business Outlook

Pros

The work is steady so don’t plan on having a life. You can sleep at night if you work nights. The benefits are decent.

Cons

There’s a new CEO and everybody is afraid of losing their job so you better watch out because it’s every man for themselves. They don’t provide employed with the correct tools/equipment and they’re quick to retaliate. Upper Management doesn’t know how to change the old mentality work culture so new blood is needed that can come off the street and not from within. There is no work like balance.

Viewing 238 - 240 of 1,272 Reviews

Glassdoor has 1,480 Amtrak reviews submitted anonymously by Amtrak employees. Read employee reviews and ratings on Glassdoor to decide if Amtrak is right for you.