Anaplan reviews

3.6

66% would recommend to a friend

(1,081 total reviews)
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Charlie Gottdiener

71% approve of CEO

58% positive business outlook

Anaplan has an employee rating of 3.6 out of 5 stars, based on 1,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Anaplan employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jul 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Great planning solutions in the Cloud. Technology sets apart from other vendors. Good attempt to clarify vision, strategy and identity.

Cons

Is only interested selling into enterprise markets, not mid-market. Not ready to step into new emerging territories such as Germany , Middle East, etc. Very weak employer brand. Very high attrition, does not get to grips well to retain top sales talent in the US. Unclear and inefficient processes. Many leaders don't think long term. Poor internal communication. Extremely poor work-life balance due to wanting to grow too quickly

4.0
Jun 12, 2017

Lead, there is no one to follow..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great market opportunity, EPM is ready to be disrupted and Anaplan is among a few platforms that can really do this now. If you can lead and deliver, this is the place to be.

Cons

People keep changing again, and it takes time to make the new managers effective. As long as the results are good, they keep taking credit for the work done before. Direction and strategy must be cristal clear to everybody.

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Anaplan Response
8y
We really appreciate your comments. We do know that transformation leads to lack of clear direction. Frank and team are working very hard to communicate clearly to both managers, and the whole company, our new direction with Customer First. We are excited of the progress we've made just this year, and both the leadership and HR are here to support you in any way we can.
1.0
Jun 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Marketing is very good. It is interesting to see and experience up close how a company can present a good story even when the single product has significant problems.

Cons

TOXIC CULTURE I had so many interviews. They asked all the same questions. The process dragged on for many weeks. Bizarrely, most of my interviewers had left the company soon after I joined. The official story was they resigned, but this was not true. In my first month, I was bewildered by things that were happening inside the business. Meetings and events that should never have been planned took place. Meetings and interviews that were needed were cancelled, sometimes with no notice at all. I asked "how can this be"? The answer, from across many people, including senior executives, was "this married Executive is having an affair with this person". Senior executives laughed about it. And then subtle warnings of "do not get involved". When I turned to HR for help, I found to my shock that they were right in the middle of it. I watched in disgust as good people were fired (official story: resigned) and the "affair girls" were promoted to yet another level beyond their limit of competence. I was told that the affairs were happening at C level and VP levels. Anaplan talks about being disruptive. Unfortunately, this has all gone wrong as people at all levels take this to mean "go assassinate people above you or around you to boost your career opportunities". Very toxic, rampant and widespread. I sat near another team in Maidenhead. They openly and loudly joked about how they assassinated their leader and fooled HR leadership over this. MEDIOCRE PRODUCT I had looked at the product demos online before joining and felt optimistic. After joining, I found the reality quite different. It is a cloud-based spreadsheet. That is it. Internally, people said things like "just use a spreadsheet" and "it is full of bugs" and "ignore all those numbers, we can't work around those bugs". They are trying to overcome some of these product issues, but I am certain they do not have the management, leadership or resources to do it. In my view: The product concept is flawed. Even if they somehow get the bugs and errors resolved - which I doubt, it will still be a product that misses what the market needs. We used it internally for lots of things and it caused major problems. There are better and much cheaper alternatives in the market. Spreadsheets can be much more reliable and better. There are dozens of newer products from other software companies worth considering. GRAVEYARD FOR SALES There are a handful (very few worldwide) of Account Executives who are held up as the "stars" in sales. They talk at company events. This small number of salespeople achieve success by being very, very, very close to C-level decision makers at clients. They have already built these relationships during their career. They have a security pass to get into the client building and their own desk. They socialize closely with the decision makers. Due to these relationships, they could sell any software product to those clients. My observation: the sales culture is built around this. But once the sale is made and the client implements, are the CFO and others happy with the product? The vast majority of Account Executives join us after successful careers at other software companies such as SAP, Oracle etc, and then have the worst time of their careers and massively under-achieve. I am told that the recruiting function even focuses on this in interviews. Questions include: Which C level decision makers are you already close to? Name the companies and the executives? How strong are those relationships?

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Anaplan Response
8y
We thank you for your candid response. We take your feedback seriously. We never want our employees to have such a painful experience, and on behalf of the leadership team, we are sorry to hear this happened to you. In terms of hiring and culture, HR is going through transformation currently to better support our employees. We have hired a new head of recruiting to completely overhaul our recruitment process. We have created a culture team to address many of your important concerns. Everything from on-boarding of new employees to assessment and hiring of new leadership & management, which is currently taking place. We are dedicated to re-establishing trust with our employees, and it begins with more actions than words. We also have a renewed strategy for creating a world class product for our customers, partners and investors. Please reach out to HR, me or any member of the leadership team if you want more details. I hope you continue to reach out to HR and leadership with your concerns so that we can better address them. We also have set up an external HR compliance hotline, which you can reach out to. We want you to feel comfortable approaching your manager or others on the management team in situations where you have observed, or been the victim of fraud, abuse, harassment or misconduct, or where you believe violations of our Code of Conduct or other company policies have occurred. Their site is anaplan.ethicspoint.com
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