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      Ancestry

      Engaged Employer

      Ancestry reviews

      3.5

      52% would recommend to a friend

      (785 total reviews)
      avatar

      Howard Hochhauser

      80% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

      Ancestry has an employee rating of 3.5 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ancestry employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      785 reviews
      3.0
      Apr 30, 2018

      Customer Support at Ancestry Dublin

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Good entry position job to get into tech industry Great team to work with Good office Good culture and a lot of social events

      Cons

      No opportunity for growth or career advancement Micromanagement Shift work Big divide between EMEA and US

      3.0
      Jun 10, 2017

      Great culture!!

      Customer solutions associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really feel like you are part of a family. The agents in member services are the best group of people you can find. Free lunch once a week. Can be a great spring board to a better job elsewhere

      Cons

      Very little chance of progression but they are open about that. Lots of site issues and browser compatability issues. Very little inter department communication, so cases go unresolved and members become unhappy. Marketing roll out sales without telling member services so the lack of communication can be a disaster.

      Viewing 682 - 684 of 785 Reviews
      Related searches: Ancestry jobs | Ancestry salaries | Ancestry benefits | Ancestry interviews
      ReviewsAncestry reviews

      Glassdoor has 909 Ancestry reviews submitted anonymously by Ancestry employees. Read employee reviews and ratings on Glassdoor to decide if Ancestry is right for you.