Angi reviews

3.5

61% would recommend to a friend

(4,062 total reviews)
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Jeff Kip

63% approve of CEO

55% positive business outlook

Angi has an employee rating of 3.5 out of 5 stars, based on 4,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Angi employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

4K reviews
1.0
Jan 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Nothing, None, Nada, Zero, Zilch,

Cons

This company needs some serious changes and it needs to start at the top. An absolute nightmare of a job. It's not sales at all! Your tile will be a "Sales Consultant". In reality, it should be called a "Telemarketer Scammer". Anyways, let's start with their so-called "training"- when the brainwashing begins. Your trainers will talk about how they all made six figures and how they are the best when in reality they made six figures by using deceptive/scam sales tactics. Furthermore, you need 4 sales to "graduate" from training. I was put in the most uncomfortable/unethical situation during my career where a trainer was pretty much telling me to yell at a lady to get to sign up. The trainer kept telling me to call her and be rude to get her to sign up. The service provider couldn't believe how she was being treated. I had no choice but to listen to my trainer. Then you get put on a team once you graduate and then you really learn what the company/product is about. You're pretty much lying to contractors about the product and how you have "tons" of work for them in their area that you immediately to find a contractor for. Even if there is no work in their area you're still supposed to push through with the call. Your taught to just rush through a deceptive script and do anything to get these contractors' credit cards on file. That is where this job crossed the line with me ethically. And then they expect you to retain these contractors which is impossible because you rushed through a deceptive script and the contractor didn't know what they signed up for. Then the contractor calls the sales rep that signed them up and they yell at you because once again you're taught to lie during the sales call and not actually explain the product. Once you stop selling is when management is on your a** about why your numbers down. They don't actually care about the employee they just care about you making your manager money. It seriously felt like a cult and they make it seem like your helping small businesses make money in reality your just straight up screwing them over. It makes you feel like a scammer but once again management makes it seems like it's okay and everything is all good and it's the contractor's fault for not using the product correctly. In addition, you're calling washed up leads that have been called numerous times by different reps. You get cussed out by contractors but you're still taught to keep pushing through the sale. I overheard numerous reps just straight up yelling at contractors and belittling them because they didn't want to sign up. The money I made felt like dirty money.

1.0
Nov 13, 2020
Recommend
CEO approval
Business Outlook

Pros

There's money to be made if you're willing to look past the product. Pre-COVID it was a nice office.

Cons

Culture similar to that of a fraternity. Shady business practices, micromanagement. Complete lack of ethics when it comes to the product. Leadership was often misleading with their presentation of roles and opportunities. Favoritism ruled the Chicago office. Any concerns brought up to management was shut down quickly. They claim they focus on "culture", when in reality you are just a number to them.

1.0
Oct 27, 2020

Run away

Recommend
CEO approval
Business Outlook

Pros

- Paid training - They provide a computer for work from home

Cons

- Not diverse at all. I worked in the office for a few months before WFH and the opportunities for people of color in sales and management were non-existent. I worked at a similar Fortune 500 company (in the same building and floor) that strived to be inclusive and it was clear that HomeAdvisor does not aim to be a diverse work environment. - There are no monthly quotas but you are expected to make 3 sales each week. If you don't meet the weekly expectation over 2 weeks you are put on a performance plan. - Health benefits aren't active until you are 90 days in the job - Can't take paid time off (that you earn) until you are 6 months into the job, so if you are sick or need time off it has to be unpaid time off. - You are expected to manage accounts after the sale, without any training on what to do post-sale. Managers don't provide the knowledge to improve in this aspect. - Customer care team is useless - Product overall does not benefit the client at all and many small business owners go into debt - Managers will push you to make a sale with prospects that will not even reap a benefit from the program. After the sale is done with these types of prospects, we are told to ignore the account until they cancel.

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Angi Response
5y
We appreciate you taking the time to provide us with feedback and share your experience with us. We hope that you were able to provide feedback while still on the team and would like to follow-up with you. You may contact us at HR@homeadvisor.com. Regarding your feedback about diversity and inclusion, in recognizing the importance for Diversity and Inclusion at HomeAdvisor a D&I Council has been formed to address these employee concerns with listening sessions that have been held and initiatives company wide. Additionally, we have some updates for the benefits eligibility for new hires to support their healthcare needs in the upcoming year. Again, we thank you for your feedback and hope to hear from you.
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