Aon reviews

In May of 2020 Aon announced it would cut all employees pay by 20% until further notice. They claim this was done because they didn’t want to lay anyone off during covid. Management allowed you the opportunity to fight the 20% pay cut, all you had to do was provide your bank statements, stock information, and any other documents that showed how much money you have. Aon claimed they needed this information because they wanted to be sure that you did in fact need your full pay. After the pay cut many people at Aon had their workload doubled. This type of arrogance from Aon wasn’t limited to just that; it was in everything. Toxic work environment in most of departments.

I have seen system improvements over 10 years, but it’s very difficult to participate in any changes for the good of the company. The middle-management is very sympathetic, but the upper management will not hear the feedback of the people on the ground on the front lines of serving customers. There are many dysfunctional aspects of the computer software, phones system, and various policies and procedures. 10 years ago it was truly like a third world sweat shop, in violation of state labor laws, pressuring us to work through our lunches, work 60-70 hour weeks, and loading us with many unreasonable expectations. Those conditions have dramatically improved over the years, but there is still an over reliance on too few core employees with seasonal contracting with inexperienced staff, leading to negative customer experience, unsatisfied clients, and unacceptable stress levels for staff.