AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)
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Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Jun 5, 2019

Great Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Appfolio has great people, culture, and opportunity for career growth.

Cons

Salaries are slightly below average for the market, but the benefits and the people make up for it.

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AppFolio Response
6y
Great people and culture are so important to us - thank you for appreciating it too!
3.0
Jun 4, 2019

Great but...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth company with lots of opportunity.

Cons

The expectations are unrealistic. Small teams don’t necessarily make sense anymore and a larger investment needs to be made into developing employees. Sure PTO is generous but you’ll either feel bad using it or never have a chance.

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AppFolio Response
7y
Thanks for sharing your feedback. We do value small, autonomous teams and believe that allows us to innovate faster and deliver better customer and employee experiences. As we grow we will continue to look for even more opportunities to listen at all levels of the company.
2.0
Jun 3, 2019

Spinning out of control - management flip flops constantly

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

free lunches, flexible hours some smart people work here offer good amount of PTO

Cons

low salary for a variety of positions management flip flops on ideas (you're constantly working on a project only to be told it is no longer important and to just drop it) pick and choose who they service/support (no longer are clients equal) co-workers are pretty immature and hostile (fake) - I can count the number of genuine individuals on my 1 hand there are cliques (like in a stereo typical high school) some teams are put on a pedestal, while others are NEVER mentioned = one word - favoritism - management is inconsistent - they will confirm something with you/go over a case and protocol - the next day , will say they remember nothing about it and that it should be done differently 90% employees are under 30 turn over is pretty high - sometimes team members disappear with no explanation, lots of management turn over managers are passive aggressive to each other/other teams - which really brings down team morale/trust mistakes are covered up by management instead of brought to light so everyone can learn numbers presented at company meetings are inconsistent with the actual numbers - they present the numbers so it looks like the company is excelling, when in reality they just changed how the reports are structured and what data represents in a report - very shady and pretty stupid space was cramped as they kept hiring more employees with no extra room/bathrooms were filthy and constantly occupied but they seemed to have resolved that somewhat company events are always centered around booze - gets pretty old open office concept does not allow for concentration/professionalism - especially with the influx of new hires - at times you are yelling into the phone so that your clients can hear you/clients ask about loud noises in the background benefits are covered only 50% by company too many dogs! many dogs not trained and jump up at your/your desk/grab your clothes which is very uncomfortable and dangerous AND some also pee on the floor haha

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AppFolio Response
7y
It sounds like you've found a new opportunity elsewhere and hopefully it will be a better fit for you.
Viewing 817 - 819 of 1,144 Reviews

Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.