AppFolio reviews

4.0

82% would recommend to a friend

(1,144 total reviews)
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Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Oct 15, 2018

Customer Focused Innovation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AppFolio is full of talented, innovative people that are a joy to be around. The company focuses on their customers which has been the recipe for success. There are a ton of growth opportunities and AppFolio invests in it's people. I'm happy I made the choice to trust AppFolio with my career.

Cons

As a growing company its hard to stay connected to everyone especially those in different locations.

avatar
AppFolio Response
7y
Customer -focused is a huge differentiator for us -- it keeps us aligned and focused on the right things. As we grow it is definitely more challenging to stay connected to everyone - we are always looking for more creative ways to accomplish this so please feel free to share any ideas you have.
5.0
Oct 15, 2018

Great people make a great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at AppFolio for a little over four years. I agree with what I'm reading in the rest of the positive reviews on here -- this is a great company, full of awesome people. I've had numerous opportunities to grow my career, and I'm happy with the challenges and opportunities I've been given. AppFolio is obviously a tech company, but it feels less like a 'startup' than it did when I first started working here. That's not a bad thing -- it just feels like we're a little more deliberate in how we make decisions. We still have the (organic) snacks, the dogs, the standing desks, the Macs, the brightly-painted walls, the candy, the ping-pong tables, arcade machine, lots of PTO, and all those other perks that say "Don't worry, you're not working at the Sears corporate office". In my opinion, AppFolio's upper management have done a stellar job of steering the ship. We still have a lot of room to grow in this industry, and the list of things we could build is a mile long. Our leadership team has done a great job of prioritizing features and functions to make sure that we don't over-extend ourselves, while providing a ton of value to our customers. We have a set of company values that were drafted by the co-founders when AppFolio first started, about ten years ago. One of my favorites is 'Great people make a great company' -- this really rings true for me. AppFolio is full of smart, friendly, considerate and genuinely nice people. It's not that we're giving each other hugs in the hallways all day long, but there's a real sense of openness and trust that comes from a culture like this. People will obviously come to meetings with opposing views or priorities, but in my experience it's easy to navigate through difficult situations because you can always start by assuming the other person has good intentions.

Cons

I've noticed some 'con-ments' on Glassdoor around compensation. I think it's an important issue, and all else being equal, I'm sure we all want a bigger paycheck. My two cents is that AppFolio has a very fair compensation structure, with solid PTO, health insurance, 401k and other things that are generally the subject of conversation with your doting grandparents. In the past couple of years, AppFolio has become more transparent about the way the compensation structure works, which has been helpful to me both as an employee and as a manager. I had an awesome promotion experience with my current manager, where I was able to have a productive discussion about my goals and understand the framework the company uses to determine compensation. There are no real cons to speak of, except for minor ones that directly stem from the fact that we're a fast-growing company. For example, it can sometimes be hard to find available conference rooms, and sometimes we run out of fresh raspberries to put on our organic yogurt and granola in the morning. Tragic, I know.

avatar
AppFolio Response
7y
Thank you for taking the time to share your experience here - you have great perspective after 4+ years. We all feel super connected to our values and it's great to hear that you see how this connection impacts our culture. Thank you for contributing to making this a great place to work, our long term team members really shape our culture and business. And....I'm going to escalate the 'not enough organic raspberries' issue asap!
5.0
Oct 11, 2018

A progressive company that values it's employees.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many opportunities for growth. Flexible schedules (perfect for college students/new grads). Managers who go out of their way to facilitate the success of their employees. Fully stocked fridge with healthy food options. Corporate discounts. Office events. I could go on!

Cons

None that come to mind.

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Glassdoor has 1,217 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.