AppFolio reviews

4.0

82% would recommend to a friend

(1,143 total reviews)
avatar

Shane Trigg

82% approve of CEO

65% positive business outlook

AppFolio has an employee rating of 4.0 out of 5 stars, based on 1,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AppFolio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Feb 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Everyone is so friendly, and the job training is very hands on. Managers are very eager to watch you succeed as well as teammates. Wonderful place to be so far.

Cons

None yet! I'm still new so I have no complaints.

avatar
AppFolio Response
10y
Thank you for taking the time to write a review -- so glad to hear you're starting out happy here!
5.0
Feb 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Over time every role evolves from green to ripe to rotten. If you're lucky enough to be in an environment that feels ripe for years and years - hang on to it! Appfolio is that ripe place for me and I feel lucky (along with prove I'm deserving) every day. The reality is that success is equal parts environment & personal mindset . Appfolio's environment is inspired from the top down as a place that celebrates excellence and strives for continued improvement. AppFolio is on the cutting edge; we're inventing, innovating, and optimizing in every department from Engineering to Customer Success. Every time I read about a new Sales technique from a SaaS thought leader it's a technique we implemented months ago and are already executing and optimizing. It's the environment that has kept me ripe for a long time and makes rotten seem like a myth. Regarding personal mindset - Belief governs behavior. Believe you'll win, and you will. Focusing on something negative that you can't change is simply not useful. You'll be successful here if you are genuine, positive, and motivated by achieving success for yourself and a team. If you're resistant to change, love pointing out a mistake, and only care about yourself... become a tax auditor.

Cons

The cons of working at AppFolio are like the saying, "once mans trash is another mans treasure." One's Trash: Vertical market means work is repetitive. One's Treasure: Instead of focusing on different personas, a million different use cases or value props focus is instead turned to mastery and execution. One's Trash: Appfolio expects a lot from their people One's Treasure: People more frequently fall to the lowest denominator than rise to the occasion. Working at a place with a very high "low bar" means everyone is putting out 100%

avatar
AppFolio Response
10y
Love this title - 'Bleed Blue'! Thank you for taking the time to share your experience -- I absolutely agree that success is equal parts mindset and environment and we're so happy you're choosing to grow your career here with us. Keep Bleeding Blue!
2.0
Jan 28, 2016

Immature, cliquey & naive

Recommend
CEO approval
Business Outlook

Pros

Marketing is great! If your in Dallas you get to see way more leads go Santa Barbara, although they'll never outsell you because they don't hunt. If you have any beefs with ROE just know seniority wins. Decent base if you haggle for it, however it was paid hourly so be ready to clock in and clock out. There's more, but if you go into this job as an individual knowing some of these things you might be more prepared for the REAL AppFolio.

Cons

Cramped spaces, managers don't lead by example. You get to hear about how good they were, but you'll only hear them on interviews or in sooo many unnecessary meetings. As you can see in past reviews the management turnover is also concerning YoY. I would ask why the stock plummeted after the 180 day insider lockout.

avatar
AppFolio Response
10y
You're right, the office in Dallas is cramped and we're moving into a pretty big space in just a couple of weeks. We actually have the same managers in place in Dallas over the past couple years and our new managers are sales reps who have been recently promoted. It sounds like you weren't super happy here - finding the right place for your career is so important so we wish you luck in your next position.
Viewing 1060 - 1062 of 1,143 Reviews

Glassdoor has 1,216 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.