Appen reviews

3.5

61% would recommend to a friend

(2,200 total reviews)
avatar

Ryan Kolln

48% approve of CEO

49% positive business outlook

Appen has an employee rating of 3.5 out of 5 stars, based on 2,200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appen employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Sep 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Working at home on the computer.

Cons

Lack of proper communication. No phone communication whatsoever, only by sending in tickets and emails. They hired me for a project for me to review advertisements and I worked hard at this task and always looked back at the materials as a guideline to keep all my answers as per how they want them to be. However, this was not good enough for them and I was retested. Of course, I knew they would fail the retest and fire me immediately. In addition, I have been putting in my house on my time sheet and they have not paid me once. They claim I will be paid for the hours I billed for but I have not seen any money yet. I am giving up on seeing any pay and my working with Appen has been a total waste of my time when I could have been putting in my efforts working for someone else.

avatar
Appen Response
8y
We’re very sorry to hear about your negative experience with Appen! Please feel free to contact us at feedback@appen.com; we would love to hear more information about your situation in hopes that it will help us improve our processes. - HR Manager
5.0
May 9, 2018
Recommend
CEO approval
Business Outlook

Pros

At Appen I have learned so much about technology business and data administration that is put to use in the improvement of tools that millions of people use every day. Now, every time I think of a person going over a search online it makes me proud to feel like I possibly made that search more accurate and reliable in a way. Appen offers a great working environment with great office space, phenomenal people, and flexibility. At Appen, my expertise is much appreciated and always welcome, we build our teams to be diverse and provide different points of view for each and every decision.

Cons

If you are going into Appen thinking that working from home is basically having a pc on and watching Netflix then this is NOT for you. Appen provides challenging work and it will keep you engaged. (This is not really a con but more of an FYI for future applicant's consideration)

avatar
Appen Response
8y
Thanks for this excellent review and for your continued work here at Appen!
1.0
Jun 2, 2017
Recommend
CEO approval
Business Outlook

Pros

None that are worth mentioning.

Cons

I went through their unpaid training only to be able to work 1 day at 9.00 an hour for only 4 hours. They never had available tasks after my first day and when I would contact management, I was told to be patient and that they were investigating the issue. This went on for several weeks. I was told to report my hours as NO WORK AVAILABLE, which I did. Then I just received an email terminating my employment due to not being able to meet their accuracy metrics. Impossible! I only worked for 1 day and that was almost a month ago! Clearly they knew there was an issue on their end as to the many emails I received regarding such, so instead of correcting the problem, I was fired. I have never been fired in my life!!!! I have seen others posting similar stories to mine and I can't help but to think there is something fishy going on. It was a complete waste of my time and I don't recommend anyone else making the same mistake!

Viewing 1 - 3 of 2,200 Reviews

Glassdoor has 6,234 Appen reviews submitted anonymously by Appen employees. Read employee reviews and ratings on Glassdoor to decide if Appen is right for you.