Appian reviews

3.6

59% would recommend to a friend

(787 total reviews)
avatar

Matt Calkins

51% approve of CEO

48% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

787 reviews
1.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Appian has historically hired very intelligent people. The engineers I've worked with directly are some of the smartest people I've ever met.

Cons

Everything has been going downhill since layoffs in 2023, but the dam burst at the end of 2024 when the CEO announced that the company would be going back into the office full time in 2025. Regardless of an individual's opinions on working from the office, this loss of flexibility is incredibly unpopular and has resulted in many significant departures. Employees with long tenure at the company have been leaving on a regular basis, which in turn has contributed to increased stress among those still remaining, since Appian is refusing to backfill many of these new vacancies with experienced hires. There's plenty of hypocrisy from leadership in the messaging from leadership, not just concerning RTO, though that is understandably a large factor. Leadership claims to understand how disruptive unpopular decisions like these are, but never incorporates employee feedback into any of this decision-making, nor do they make changes once a decision is made. It's a shocking level of obstinacy and shortsightedness from a company that claims to value culture and agility. These decisions would be understandable at a big corporation that is already a market leader, but Appian is still trying to prove itself against its competitors which have a major leg up on us in terms of capital and market share. Treating our intelligent employees poorly will force them to leave, making it impossible for our product to compete in the market. Appian may be in a better financial situation now than it was in 2023, but it has come at the cost of many talented individuals leaving for companies that offer better compensation, more working flexibility, or both. The environment only continues to grow more stressful, and a breaking point will be reached sooner rather than later if leadership does nothing to address employees' concerns and stop the outflow of top talent.

avatar
Appian Response
1y
Thank you for sharing your perspective. We recognize this is a period of change and adjustment, and it won’t be the right fit for everyone. We believe strongly in the value of in-person work. Collaboration, connection, and speed of execution are foundational to how we operate, and we have seen that being together in the office enhances all three. While we do remain flexible, similar to how we operated pre-pandemic, we also know that no one model works for every individual. We respect those who decide to pursue opportunities better aligned with their preferences. We are proud of the incredibly talented people at Appian, past and present, and remain focused on building a culture that supports intensity and excellence.
1.0
Dec 13, 2024
Recommend
CEO approval
Business Outlook

Pros

- Appian used to have an incredible culture where employees were respected and genuinely cared for. - The work was fulfilling, and the people made it a place you looked forward to being part of. - There were moments of true innovation and collaboration that felt special. - My direct manager was the best boss I have ever had. Some members of my team were the most talented and smart people I have ever worked with.

Cons

- The culture has done a complete 180 in recent years. Executive leadership claims to listen and care through surveys and a CEO manifesto, but it's clear those are just for show. - Because they are so inconsistent with strategy, every thing is a fire drill. You can never stop working and most things don't cross the finish line. Despite what they say, you are expected to answer chats/emails at all hours and on PTO. - Workload is wildly inconsistent. Some teams in Marketing are working 24/7 and others are missing half the day with no repercussions. Instead of holding other teams accountable, the thought process is to give those who work hard more work to do. - The company is pushing for employees to be in-office (despite MANY C-levels and department heads being remote with no plans to relocate - ironically, the main spokeswoman for the endeavor living multiple states away). - Promotions are often given to individuals who foster hostile work environments, while kind and effective contributors are overlooked. - Leadership dismisses valid feedback, with even HR acknowledging the issues but feeling powerless to drive change. - Long-tenured employees are leaving in droves, and leadership doesn’t seem to recognize or address this alarming trend. They ask how to keep you after you've given notice, not when you consistently brought challenges forward. - Appian is actively pushing out leaders who respect and advocate for their employees, while retaining those who cater to the C-suite's ever-changing priorities, no matter how inconsistent or detrimental they are. - Decision-makers in Marketing lack a basic understanding of the CRM system or sales strategy, which is alarming for a company that prides itself on business solutions. - Promotions, bonus percentages, and raises often seem to go to those who are “buddy-buddy” with the right leader rather than based on merit or impact, leaving many employees demoralized.

1.0
Jan 24, 2024

Poor Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some good people who work at Appian. If you work near HQ, there are some fun activities which are organized by the employees. The company does offer decent benefits which includes low cost insurance.

Cons

Most of the leadership insists they are the smartest people in the room so they will not listen to others. One of their “values” is descension where they claim employees should be able to voice opinions on better alternatives. It sounds good but definitely not practiced. In fact some will actually hold a grudge and become argumentative. The leadership has an arrogance since they saw success early on when starting out and they feel like they will continue doing what they have always done the way they have always done it. For such a young company they are afraid of change. They continue doing what they have always done and they expect different results (definition of insanity). There is a very good reason they are not profitable yet and that lies on the management. But rather than admit they have made mistakes they blame the employees. There has been an exodus of employees with some quitting and layoffs. The CEO has claimed in the past we will not be doing layoffs but then they do it anyway a few weeks later. He continues to claim we haven’t but people talk. Just be honest about it and own it. It would be better than lying to the employees who no longer trust you. There are toxic leadership and departments as well that you want to stay away from.

Viewing 37 - 39 of 787 Reviews

Glassdoor has 862 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.