Appian reviews

3.6

60% would recommend to a friend

(789 total reviews)
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Matt Calkins

54% approve of CEO

50% positive business outlook

Appian has an employee rating of 3.6 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Appian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

789 reviews
1.0
Mar 24, 2019
Recommend
CEO approval
Business Outlook

Pros

I wasn't there long enough to see much of the company, but it seemed like the Engineering department is pretty solid - just poorly managed.

Cons

I was put on a Performance Improvement Plan on my 10th day at the company after "not meeting expectations" at the end of the Academy (intensive training program to learn how to use Appian's platform). No face-to-face discussion beforehand, just a meeting scheduled with my manager's manager & an HR rep. They told me my project didn't meet all the requirements, my quiz scores were too low (the instructor explicitly said they were just for learning & didn't matter, and I got a 93 on the comprehensive final), and because I was late to Academy. I could talk about mitigating factors like how I had the flu during Academy, but does it really matter? I don't really think anyone should be put on a PIP that soon. Give them at least 2 months to get a full assessment of their strengths and weaknesses. I was on a PIP the day I met my team & got my own desk. Obviously I quit shortly after. There were 6 people in my Academy group and I wasn't even the only one to quit within their first 6 weeks, so that should tell you something. If you look through the other reviews, there's another employee who was let go on the spot after Academy.

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Appian Response
7y
Thank you for being candid about your experience. As you can imagine, this is not an outcome that we are happy about either, as it is not a common one (we have put many hundreds of new employees through this program without incident), and not something we are looking to repeat. We always want to improve, and in the wake of your situation we are taking a comprehensive look at the Academy experience. Specifically we are looking into setting clearer expectations up-front during the recruitment process for our potential employees and providing clearer feedback for those during the program who are struggling to meet those stated expectations.
1.0
Mar 20, 2019

Not a place to grow, top down approach

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers and peers are friendly

Cons

Managers are not engaged with their teams, don’t care about team growth, just the bottom line, and their own agendas.

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Appian Response
7y
We appreciate you taking the time to share your experience. When it comes to reviews on our Glassdoor page, we have designated leadership from each department who focuses specifically on relaying feedback internally. However, when it comes to anonymous reviews, we find it quite difficult to take specific action, as generalizing and implying that every manager within our organization is disengaged, and disinterested in overall peer growth, would be inaccurate. While we disagree that we take responses personally, we do take them seriously. We value all feedback that is posted here, and I encourage you to reach out to me directly so we can discuss some of your concerns further.
5.0
Mar 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Appian is growing its customer base every year and there is a tremendous amount of excitement around being a part of this growth. With this growth comes new and every evolving opportunities to flourish professionally. From a product perspective, the founders are consistently hungry to achieve their vision of simplifying the enterprise application development capabilities. In the ever growing competitive space that is "low-code," innovation and product investment is pivotal to stay on top and I commend management for continuing to enhance our offering. Additionally, there is a great sense of pride in what Appian is able to help its customers achieve and the customer focus will help the company flourish for years to come.

Cons

Naturally, when competing with some of the biggest names in software, incumbency is a challenge that Appian faces. While our product tends to be superior to many others out there, our relatively smaller name and customer base inhibits a faster adoption. That being said, with time, I foresee Appian overcoming this challenge with the ongoing focus of reinvestment for platform enhancement as well as the immense focus on customer success.

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Appian Response
7y
Thank you so much for sharing your experience with us. We greatly appreciate your feedback, and overall shared excited for what’s to come at Appian. As we continue to grow, we will continue to do our best to strengthen and provide internal growth opportunities. We’re honored to have you along for the ride.
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Glassdoor has 864 Appian reviews submitted anonymously by Appian employees. Read employee reviews and ratings on Glassdoor to decide if Appian is right for you.