Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Manager (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits and generous paid time off" ((in 23 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 13 reviews)); "Excellent work environment" ((in 9 reviews)); "Great company, great benefits, great co" ((in 5 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Compensation Concerns: Several reviews mention that the pay is low and not competitive with industry standards." ((in 18 reviews)); "Getting into IT management is difficult from the inside" ((in 8 reviews)); "Salary is low." ((in 7 reviews)); "The compensation is far less than ideal." ((in 3 reviews)); "Most middle management is very decent, but upper management does not give a good vibe and is often not even friendly." ((in 2 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

What are the top reviewed Arbella Insurance locations?

Quincy , Boston , Wakefield , Bridgewater , Methuen , Norwood , Sharon , Tewksbury , Worcester

Skip to content Skip to footer

Notifications

Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(179 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.2

Compensation and benefits

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

179 reviews

1.0

Jul 28, 2017

Claims

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Your peers are wonderful, helpful even though stressed beyond belief.

Cons

Management from each supervisor, branch manager, director to home office do not care. The company line is work life balance. However this is not factual. People are treated unfairly and when the corporate folks are advised nothing is done. The few protected people remain and continue to harass. It is very unpleasant and down right degrading.

4.0

Jul 9, 2017

Good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

onsite gym, good cafeteria, opportunity to further my education.

Cons

salary isn't really competitive and when you first start, the training is bad.

2.0

Jun 16, 2017

If looking for an IT position, BE CAREFUL!!

Technical specialist

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunity to grow within the company if you know who's ear to grab, very employee-centric for a large corporation, great benefits package, generous salaries

Cons

All new hires in IT--despite your experience--are treated like garbage. The salaries are so high that they feel like they own you. Certain senior principal staff and managers should be on antipsychotic medication; one person in particular should be fired for blatant harassment of other staff workers due to megalomania and "god complex" issues. If you really need the job, it becomes a test of will to show up every day and deal with the relentless torrent of psychological abuse. The department could be so much more than it is

Viewing 127 - 129 of 179 Reviews

Jobs at Arbella Insurance

Customer Experience Professional - Hybrid

Personal Lines Operations Associate - Hybrid

Human Resources Admin Assistant - Start Your Career in HR

Claim Experience Professional - Hybrid

Claims Service Specialist I - Hybrid

Arbella Insurance reviews FAQs

Reviews Arbella Insurance reviews

Arbella Insurance

Arbella Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Claims

Good place to work

If looking for an IT position, BE CAREFUL!!

Jobs at Arbella Insurance

Arbella Insurance reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Arbella Insurance reviews FAQs

Jobs at Arbella Insurance