Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Manager (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits and time off." ((in 21 reviews)); "Good work life balance" ((in 18 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 14 reviews)); "Pleasant and supportive employees, comfortable work environment" ((in 10 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Pay is low." ((in 16 reviews)); "Salary is low." ((in 8 reviews)); "Getting into IT management is difficult from the inside" ((in 7 reviews)); "nepotism and corruption" ((in 3 reviews)); "Pay on the lower end" ((in 3 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

What are the top reviewed Arbella Insurance locations?

Quincy , Boston , Wakefield , Bridgewater , Methuen , Norwood , Sharon , Tewksbury , Worcester

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Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(179 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.2

Compensation and benefits

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

179 reviews

5.0

Nov 20, 2025

A Great Place to Work, Grow & Contribute

Manager

Recommend

CEO approval

Business Outlook

Pros

Arbella is customer centric, people oriented, community-based employer focused on providing great service and an exceptional experience for customers and employees.

Cons

Systems, technology and pace are areas of opportunity that are certainly not exclusive to Arbella.

Arbella Insurance Response

6mo

Thank you for sharing your experience working at Arbella. We are always seeking ways to improve our workplace and benefits, so we appreciate your valuable feedback and advice to management.

3.0

Nov 1, 2025

Good company

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Hybrid schedule and good pto

Cons

Low salary and high workload

Arbella Insurance Response

7mo

Thank you for sharing your experience working at Arbella. We take pride in our hybrid work schedule and PTO policy which enable our employees to maintain a healthy work-life balance. We are always seeking ways to improve our workplace, so we appreciate your valuable feedback.

5.0

Oct 15, 2025

Excellent Place to start (and grow) your career!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing work life balance, the company culture and employees are very welcoming and friendly, lots of opportunities for growth and development and educational perks as well. Great place to start your career if you're looking to get into the insurance industry!

Cons

Great basic benefits including health, dental, & vision insurance as well as 401k match. Besides that, there aren't a lot of other employee perks that many companies are offering in today's corporate world. Compensation is also on the lower end.

Arbella Insurance Response

8mo

Thank you for sharing your experience working at Arbella. We’re happy to hear that you appreciate our emphasis on work-life balance, company culture, and opportunities for career development. We are always seeking ways to improve our workplace and benefits, so we appreciate your valuable feedback.

Viewing 13 - 15 of 179 Reviews

Jobs at Arbella Insurance

Customer Experience Professional - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Claim Technical Assistant - Hybrid

Personal Lines Operations Associate - Hybrid

Claim Service Specialist - Bridgewater, MA - Hybrid

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Arbella Insurance

Arbella Insurance reviews

Ratings by category

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A Great Place to Work, Grow & Contribute

Good company

Excellent Place to start (and grow) your career!

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