Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Manager (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits and time off." ((in 21 reviews)); "Good work life balance" ((in 18 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 14 reviews)); "Pleasant and supportive employees, comfortable work environment" ((in 10 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Pay is low." ((in 16 reviews)); "Salary is low." ((in 8 reviews)); "Getting into IT management is difficult from the inside" ((in 7 reviews)); "nepotism and corruption" ((in 3 reviews)); "Pay on the lower end" ((in 3 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

What are the top reviewed Arbella Insurance locations?

Quincy , Boston , Wakefield , Bridgewater , Methuen , Norwood , Sharon , Tewksbury , Worcester

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Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(179 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.2

Compensation and benefits

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 179 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

179 reviews

5.0

Oct 23, 2014

awesome

Senior management

Recommend

CEO approval

Business Outlook

Pros

The employees, committment to community involvement- the most generous employees and company ever, CEO Cares. There are number of activities that employees can get involved in which is a great way to meet people. Its a nice culture

Cons

Employee Development is important to the company but because we are relatively small, there aren't always promotions. Other reviewers have complained about this but the average tenure of an employee is just over 10 years. No company is perfect but we try.

3.0

Oct 14, 2014

insurance adjuster

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

the pay range was good

Cons

the amount of work you had on your diary was too heavy.

3.0

Oct 8, 2014

CSR

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

the people are its best asset, office culture, good vacation time,

Cons

low pay, the same people advancing, managers don't have a clue,

Viewing 160 - 162 of 179 Reviews

Jobs at Arbella Insurance

Customer Experience Professional - Hybrid

Claim Technical Assistant - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Personal Lines Operations Associate - Hybrid

Claim Service Specialist - Bridgewater, MA - Hybrid

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awesome

insurance adjuster

CSR

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