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Arizona State University

Engaged Employer

Arizona State University reviews

4.2

84% would recommend to a friend

(6,334 total reviews)
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Michael M. Crow

82% approve of CEO

69% positive business outlook

Arizona State University has an employee rating of 4.2 out of 5 stars, based on 6,334 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arizona State University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Jun 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Good direct supervisor. She cares about employees and is fighting to make things better for the department. The Program Manager is really great. She is incredibly kind and hard-working.

Cons

We've always been paid horribly for the amount of work that we do. But I enjoyed my students and my department and I felt as if I was making a difference in the world. Last year, after close to a decade of working at ASU, and receiving high marks on both my teaching evaluations and on my annual instructor evaluations, I finally received a merit pay increase. This merit pay increase was .5% of my annual salary. However, THIS year, we are being asked to teach two more classes per year and, while the salaries are being "bumped up" to $36K (for a 5/5 teaching load of 25 students per class), the merit pay has "vanished" from the equation and some of us are actually being paid LESS for this teaching load than we were previously. I've always been more than willing and able to find time to help students in my off hours, to counsel them about how to navigate the increasingly-large university, to urge them to continue on with their dream of completing their education. Given this new teaching load and the fact that, in order to make up for that missing salary, I will be forced to teach somewhere else in addition to teaching at ASU, I won't be able to hold as many hands. And no matter what people think, beginning college students are practically children. They need extra help and encouragement to find their path. First-generation college students are even-more so, and, increasingly, this is ASU's college population. They need MORE help, not LESS. In addition, tuition keeps increasing. This raises the question. Where is the money going? It's clear now that ASU does not truly value students, or student retention, simply the number of students rolling in the doors and their tuition dollars. Even if those students don't manage to complete their degrees, in part because classes have become so big that they cannot get any personal attention, ASU still gets the student-loan funds. ASU is the Walmart of education. If you can avoid teaching here, do so at all costs. You won't make enough to pay your bills, or your own student loans, and you won't be able to help students as effectively as you would elsewhere.

2.0
Jan 5, 2014

Used to be better

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. Really great benefits. Good location. Intellectually stimulating environment.

Cons

Many people accept the lower pay at academic institutions in exchange for not working in a corporate environment. Since Michael Crow came on as President, the environment at ASU has become increasingly corporate-like (for both faculty and staff) without any corresponding pay increase. In fact, we went 5 years without raises (plus with furloughs one year) except there was still money in the salary budget to recruit very expensive senior faculty (i.e., they became famous at another school from which the retired to come to ASU so Crow could claim that some famous person works here), create an extremely top heavy (and very well paid) upper administration, and artificially promote management in order to bypass the pay freeze. ASU also created a policy to limit the amount of pay increase a non-managerial staff person could receive when moving to a new department (historically one of the only ways to get a real pay raise at ASU). Some high level administrators make as much as 3 times the amount many of the senior faculty make yet contribute very little to the quality of the education or research at ASU. Typically, those who generate the revenue get little or no benefit from their work while the upper administration (which often makes the revenue generators jobs harder rather than easier) make the big bucks. The direction of the university seems to be determined by Crow's ego rather than what is good for students, the university, or the broader Phoenix metro and State of Arizona community (the disastrously expensive ASU Medical School failure being a case in point). Departments vary tremendously in size and structure and, unless your job is in the university-wide administration, career advancement almost always requires changing departments. Depending on the position, there isn't always a good reporting structure if you are having problems with your job. If you work directly for a faculty member, they are almost like a mini CEO and you can't really go over their head if they behave badly - so there is nothing you can do about a bad boss. This is also true if you work in a small department or center. HR is pretty much ineffective and some of the nastiest and most abusive faculty members are so bad that even HR won't reprimand them. All employees are basically contract employees so your supervisor can decide to get rid of you for any reason at the end of the fiscal year (although they do have to give you 90 days notice of non-renewal of your contract). This was a recent change which was, like so many corporate 1984ish double speak, touted as something "beneficial" to employees. The better paying and better career opportunity jobs are at the university-wide administrative level. However, they only seem to want to hire "yes men" in those positions. People who raised legitimate concerns about significant policy changes (some of which were disastrous and continue to create problems even after many years) have slowly disappeared from the university. Unless you are an outside hire at a top level, challenging the status quo is an absolute no-no - regardless of your level of experience or expertise. The upper administration wants the exact opposite of Lincoln's "team of rivals". Creative and innovative thinkers are welcome within specific departments but they might as well give up on advancing to the upper administrative level.

1.0
Sep 21, 2013
Recommend
CEO approval
Business Outlook

Pros

A wide range of faculty experienced in many fields, access to a wide variety of scientific instrumentation, competitive graduate stipends in the hard sciences.

Cons

The School of Life Sciences is fraught with terrific egos, resultant power and fame struggles, and an emerging good 'ole boys network accessible only by those that speak Spanish. The undergraduate students attend classes of 300+ and have practically zero access to their professors because teaching is about #55 on their priority list, seeing as how they have to devote the majority of their time to research or climbing administrative ladders. Only a handful of professors stand out as genuine, balanced people that are effective in their teaching responsibilities and mentoring responsibilities in regard to their graduate students. Many professors have extremely unprofessional personalities and approaches to dealing with their students, both inside the classroom and laboratory settings. Mistreatment of graduate students is not uncommon and there is virtually zero accountability on the part of the tenured faculty--the stories are mind-bending. If you are considering attending this particular school within ASU, you may want to reconsider a smaller school if you like professors that are engaged, balanced, and have more time to devote to being an ACTUAL professor.

Viewing 13 - 15 of 6,334 Reviews

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