Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Armstrong?

83% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (CSR) (6) , Customer Service Representative (5) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Very good benefit program with health, dental and vision, along with a 401K" ((in 15 reviews)); "Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 14 reviews)); "workers are great people" ((in 6 reviews)); "Coworkers always willing to help." ((in 4 reviews)); "Amazing management, good pay, flexable enough schedule" ((in 4 reviews))

What are employees saying about Armstrong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong layoffs and their outlook for job security at Armstrong in 2026.

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Armstrong

Part of Armstrong Group

Armstrong reviews

4.1

83% would recommend to a friend

(111 total reviews)

Jeff Ross

84% approve of CEO

88% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture & values

3.9

Diversity & inclusion

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

Armstrong has an employee rating of 4.1 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Armstrong employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

5.0

Mar 4, 2022

45th Anniversary Review

Office manager

Recommend

CEO approval

Business Outlook

Pros

A company that cares for their employees and is a positive atmosphere. I never had a hard time getting up and going to work for 45 years.

Cons

I have none at this time.

Armstrong Response

Wow - thank you so much for taking the time to leave a review and for your commitment to Armstrong for more than four decades! That is outstanding!

5.0

Mar 1, 2022

Large enough to make a difference, Small enough to Care

Lead premise technician

Recommend

CEO approval

Business Outlook

Pros

Armstrong is a cable company who truly balances the importance of serving the customer, employee and balancing the bottom line. Even though they strive to have the best customer service in the industry and the technicians work hard and put in long hours, they have metrics to make sure that the employee is getting home on time to spend time with their family more often than not. As a service technician, the pay scale is very progressive and if you apply yourself through online courses, you can move up the pay scale very quickly. Transparency in the organization is high. So much so, that the President of the company and the VP make yearly visits to each individual office in the company and spend time in small group settings to learn how they can make the company better from the ground floor up.

Cons

Can be late hours now and then.

Armstrong Response

We appreciate your positive feedback! Thank you for taking the time to share your experience here at Armstrong.

5.0

Feb 10, 2022

Loved it!

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Good work and great pay! Serious work environment and potential for promotions. Team leaders are always encouraging and positive!

Cons

None that I can think of. This place is family oriented!

Armstrong Response

Thank you for the kind words - your review is much appreciated!

Viewing 58 - 60 of 111 Reviews

Jobs at Armstrong

Broadband Technician 1

Full Time Customer Service Representative - Field

Outside Plant Engineer

Plant Maintenance Lineman 1