Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Armstrong?

83% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (CSR) (6) , Customer Service Representative (5) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 16 reviews)); "Great benefits and pay." ((in 12 reviews)); "workers are great people" ((in 6 reviews)); "Coworkers always willing to help." ((in 4 reviews)); "Training was detailed" ((in 4 reviews))

What are employees saying about Armstrong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong layoffs and their outlook for job security at Armstrong in 2026.

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Armstrong

Part of Armstrong Group

Armstrong reviews

4.1

83% would recommend to a friend

(111 total reviews)

Jeff Ross

84% approve of CEO

88% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture & values

3.9

Diversity & inclusion

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

Armstrong has an employee rating of 4.1 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Armstrong employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

4.0

Apr 19, 2023

Great Company

Fiber technician

Recommend

CEO approval

Business Outlook

Pros

Great leadership Awesome people Very good benefits

Cons

Dealing with disgruntled customers Micromanagement

Armstrong Response

Hello - We also love the benefits, including complimentary internet. Thank you for taking the time to share your experience here at Armstrong. Your pros, cons, and advice to management are appreciated and we'll share this feedback with our HR management team. Thank you!

2.0

Mar 30, 2023

It’s a job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay and location, top management seems to listen

Cons

Just about everything else you can think of, no growth.

Armstrong Response

Hello - Thank you for taking the time to leave a review! We appreciate your feedback and will share your sentiments with the Armstrong HR and management teams. Best of luck to you!

5.0

Feb 3, 2023

Great Company

Manager

Recommend

CEO approval

Business Outlook

Pros

Company treats you extremely well and there is opportunity for career growth. Great benefits and pay. Management cares about their employees and works hard to create a great environment and culture.

Cons

Twenty-four seven hours of operation

Viewing 61 - 63 of 111 Reviews

Jobs at Armstrong

Broadband Technician 1

Full Time Customer Service Representative - Field

Manager - HRIS & Payroll

Broadband Technician Lead - System