Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Armstrong?

83% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (CSR) (6) , Customer Service Representative (5) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 15 reviews)); "Great benefits and pay." ((in 12 reviews)); "workers are great people" ((in 6 reviews)); "Coworkers always willing to help." ((in 5 reviews)); "Time off" ((in 5 reviews))

What are employees saying about Armstrong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong layoffs and their outlook for job security at Armstrong in 2026.

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Armstrong

Part of Armstrong Group

Armstrong reviews

4.1

83% would recommend to a friend

(111 total reviews)

Jeff Ross

84% approve of CEO

88% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture & values

3.9

Diversity & inclusion

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

Armstrong has an employee rating of 4.1 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Armstrong employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

3.0

Jun 3, 2021

Alright to work for as long as you aren’t diasbled

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay wasn’t too bad. They started me at 14.50 an hour. The job itself was okay until they cross trained me for multiple others.

Cons

When I reported sexual harassment by another employee, with screenshots of the harassment, the managers called me in to a meeting to gaslight me instead of disciplining the other employee. They also refused to work with me around a disability I had, and would not lower my hours below 20 a week as requested, and I had to quit because of it.

4.0

May 13, 2021

Solid work, Over time expected.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits save up to $200 a month in utilities. Offers healthcare benefits upon hitting fulltime. W4 is decent. Somewhat flexible hours. Positive company culture. Work from home options.

Cons

* 360 skill grading staff are undertrained. Leading to frequent lower grades that goes against you. * After a few months the supervisors start not picking at call times. Expects more work but shorter calls. * Call center president is out of touch and pressures staff. * Older staff with very minimal experience will always get the daylight shifts. Despite new hires required to be skilled in much more. Unfair and favors time spent versus any actually work provided.

3.0

Feb 17, 2021

Good company

Cabler

Recommend

CEO approval

Business Outlook

Pros

Money and time off were good

Cons

Cold weather and working conditions

Viewing 85 - 87 of 111 Reviews

Jobs at Armstrong

Broadband Technician 1

Full Time Customer Service Representative - Field

Outside Plant Engineer

Plant Maintenance Lineman 1