Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Armstrong?

83% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (CSR) (6) , Customer Service Representative (5) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 15 reviews)); "Great benefits and pay." ((in 12 reviews)); "workers are great people" ((in 6 reviews)); "Coworkers always willing to help." ((in 5 reviews)); "Time off" ((in 5 reviews))

What are employees saying about Armstrong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong layoffs and their outlook for job security at Armstrong in 2026.

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Armstrong

Part of Armstrong Group

Armstrong reviews

4.1

83% would recommend to a friend

(111 total reviews)

Jeff Ross

84% approve of CEO

88% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture & values

3.9

Diversity & inclusion

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

Armstrong has an employee rating of 4.1 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Armstrong employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

3.0

Nov 14, 2016

Technical Support Representative

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

They really make sure your confident on the phones before sending you off on your own. A lot of training, good benefits. Great job if you have the patience to learn.

Cons

Started out part-time, pay could be much better for the work you're required to do. A lot of learning.

5.0

Oct 30, 2015

A++ experience working for an A++ company

Broadband premises specialist iii

Recommend

CEO approval

Business Outlook

Pros

A Self disciplined, motivated employee will never have an issue. Excellent company, excellent job, decent pay, must enjoy working with the public, an employee's customer service skills need to be as good as technical job skills.

Cons

Working in all Weather conditions, -30 to 120 degrees, rain, thunderstorms, blizzards, high winds, employees must enjoy working outside and be able to cope with the elements

3.0

Oct 14, 2015

There is worse

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good amount of overtime and good people to work with.

Cons

The scale of customer happiness vs employee happiness is severely tipped in the favor of customer. The command structure will do anything and sacrifice whomever in order to keep the customer happy.

Viewing 94 - 96 of 111 Reviews

Jobs at Armstrong

Broadband Technician 1

Plant Maintenance Lineman 1

Outside Plant Engineer

Full Time Customer Service Representative - Field