Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Armstrong?

83% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (CSR) (6) , Customer Service Representative (5) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 15 reviews)); "Great benefits and pay." ((in 12 reviews)); "workers are great people" ((in 6 reviews)); "Coworkers always willing to help." ((in 5 reviews)); "Time off" ((in 5 reviews))

What are employees saying about Armstrong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong layoffs and their outlook for job security at Armstrong in 2026.

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Armstrong

Part of Armstrong Group

Armstrong reviews

4.1

83% would recommend to a friend

(111 total reviews)

Jeff Ross

84% approve of CEO

88% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture & values

3.9

Diversity & inclusion

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

Armstrong has an employee rating of 4.1 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Armstrong employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

4.0

Jan 28, 2022

Great Company to work for!!

Commercial account executive

Recommend

CEO approval

Business Outlook

Pros

I started with Armstrong 8 years ago as a premise tech. I was able to join a great team and a really supportive environment. They taught me everything I needed to know to be successful. The company genuinely cares about its employees. I was able to double my salary within 5 years through company paid training. Annual increases were WAY above what I had gotten with any previous employer. I accepted a promotion to my current role two years ago. I can't imagine working for anyone else. This is a special place to be!

Cons

The only " con" is that when working as a tech, alot of time is spent outside. That's great 9 months out of the year but, Jan. Feb. and Mar. are pretty cold. The company does try to limit outdoor work on the really cold days.

5.0

Jan 28, 2022

Family First

Lead premise technician

Recommend

CEO approval

Business Outlook

Pros

-Family owned company that knows your face and name where you are not just a number. -Ability to control your pay by taking company approved courses and on the job training utilizing the "earn while you learn method -Company provided vehicle in most positions that you work out of everyday and take home -Where applicable free television, internet, and telephone service -Promotion from within the company

Cons

Being a utility company Armstrong feels customer service is where they have an advantage over the competition so On-call and hours may vary based on demand however pay is compensated for this

5.0

Jan 28, 2022

Great Company. Good People

Strategic account executive

Recommend

CEO approval

Business Outlook

Pros

Fair wages, opportunities for advancement, tuition reimbursement, free broadband services, resource availability.

Cons

None that I was not able to overcome.

Viewing 25 - 27 of 111 Reviews

Jobs at Armstrong

Broadband Technician 1

Full Time Customer Service Representative - Field

Outside Plant Engineer

Plant Maintenance Lineman 1