Article reviews

3.4

46% would recommend to a friend

(234 total reviews)
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Aamir Baig

54% approve of CEO

26% positive business outlook

Article has an employee rating of 3.4 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Article employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

234 reviews
1.0
May 29, 2024

Caution for prospective employees.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can bring your dog to work

Cons

During my time there, I observed some concerning trends that potential employees should be aware of. Firstly, it became apparent that the company is struggling financially. There were multiple rounds of layoffs during my tenure, which were not well-communicated or justified in terms of performance or business needs. Instead, it felt like a cost-cutting measure that disregarded employee contributions and stability. Moreover, the company's approach to workforce management raises significant concerns. There seems to be a pattern of hiring new employees, only to lay them off shortly after. This creates an unstable work environment and affects employee morale and trust in the company's leadership. While I had some positive experiences and worked with talented colleagues, the lack of job security and the company's apparent financial instability overshadowed these aspects. I hope that the company takes steps to improve transparency, financial health, and employee care in the future. To summarize: *Financial instability and frequent layoffs *Poor communication and lack of transparency from leadership *Unstable work environment due to constant hiring and firing

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Article Response
2y
During the pandemic we experienced hypergrowth, however, like many companies, post-pandemic we needed to re-strategize and make the hard decision to restructure our teams. These decisions were not taken lightly, however, it’s in pursuit of moving from a high growth startup to a mature and enduring organisation. We are actively working on the clarity of our communications, especially when discussing any challenges as an organization that we might face. We also are working on how to better showcase recognition for the amazing work and progress we’re seeing from our teams. As the Head of Finance, financially we're not struggling, but we are pursuing improved performance. The transformation we are undertaking is in service of becoming operationally strong, and will move us from having financial stability to strength. We are happy with the results we have seen and the direction we are moving. -Phelan, Head of Finance
4.0
May 16, 2024

Great Start up

Recommend
CEO approval
Business Outlook

Pros

Opportunity to grow with the company

Cons

As a start up, you get start up issues, lay off's cuts. etc..

2.0
May 12, 2024

Company going downhill fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dog friendly office, great co workers, decent furniture

Cons

Went from salary to hourly wage, micro managers, your roles are getting combined with no pay raises, there are layoffs left and right. The company definitely went from being a great place to work, to employees being unhappy and quitting.

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Article Response
2y
Hi there, thanks for taking the time to share your thoughts. We would like to specifically address the shift from salary to hourly pay for our Customer Care team. Historically any overtime work by employees was banked, but the process wasn’t very simple and left a lot of people frustrated. Shifting to hourly pay ensures overtime pay is correct and the process much simpler. In addition, there was a compensation adjustment when we shifted to hourly, resulting in Customer Care Associates receiving a pay increase.
Viewing 52 - 54 of 234 Reviews

Glassdoor has 253 Article reviews submitted anonymously by Article employees. Read employee reviews and ratings on Glassdoor to decide if Article is right for you.