3.0
Jul 14, 2022
Recommend
CEO approval
Business Outlook
Pros
Benefits are decent People are great Decent internal wiki Recent upgrade of very old CRM system to a newer one has been very helpful Good products Some weeks are less busy than others
Cons
Some team members are very rude to others and this is allowed... even encouraged... on some teams Customer service is treated horribly Horribly outdated systems Extremely confusing and convoluted processes Unclear expectations Bloated management and understaffed front lines Increased responsibility without increase in pay when someone leaves. Positions are never backfilled. Extremely high workload Culture of gossip and burnout Forcing hybrid model after 2 years fully remote