1.0
Apr 19, 2025
High Turnover and No Upper Management Accountability
Former employee, more than 3 years
McDonough, GA
Recommend
CEO approval
Business Outlook
Pros
Ascend seems to be trying to fix issues with newly acquired company DTS.
Cons
-High turnover in the office as well as on the road (drivers) is indicative of poor interpersonal skills and lack of accountability for upper management -Lack of training (some drivers don't get trained before 1st load); also there is often no orientation -Management is eager to blame its employees rather than actively working to fix reoccurring issues that lead to poor service. -Drivers are often given inadequate route information and less than road ready equipment