Ascensus reviews

3.4

59% would recommend to a friend

(707 total reviews)
avatar

David Musto

69% approve of CEO

61% positive business outlook

Ascensus has an employee rating of 3.4 out of 5 stars, based on 707 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ascensus employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

707 reviews
5.0
Nov 16, 2019

Client Service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Multiple work from home opportunities

Cons

None to add for now

2.0
Nov 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Overtime typically available when desired. Decent amount of vacation time, though you are at times discouraged from taking it.

Cons

Those who are driven to succeed and advance are encouraged to work overtime and given responsibilities outside of their roles and above their pay grade, but they are rarely recognized for their efforts. Upper management will beat entry-level team members over the head with promises of growth opportunities, but when advancement is aggressively pursued, and fully earned, middle management falls back on the excuse of the corporate environment preventing rapid advancement. Raises are not permitted for performance, only minor ones granted for time spent in the company. This results in burnout and a lack of morale: people who want to prove themselves end up doing the work of multiple people without any timeline for relief or promotion. The call center procedures are becoming increasingly more restrictive, without concern for the client experience, and the teams never seem to be adequately staffed, so reps often get imprisoned at their desks, or find themselves searching fruitlessly for supervisor support. Benefits didn't help cover much of anything, but were costly.

1.0
Sep 29, 2019
Recommend
CEO approval
Business Outlook

Pros

They will reach out to you for an interview.

Cons

They will reach out to you for an interview, and then never call you back. Their "talent recruiters" will spin you a nice tale in an email, and then set up an appointment. The appointment will come and go, and you will not be contacted. They won't even bother to send you a message saying they are unavailable. Just read the reviews from other employees and you'll see the unorganized mess this company is. They put you in a completely different job than the one advertised, and then fire you if you complain. This company is going downhill quick, and soon will join the dustbin of other failed financial services scams.

Viewing 526 - 528 of 707 Reviews

Glassdoor has 769 Ascensus reviews submitted anonymously by Ascensus employees. Read employee reviews and ratings on Glassdoor to decide if Ascensus is right for you.