Is Ascensus a good company to work for?

Ascensus has an overall rating of 3.5 out of 5, based on over 767 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 59% of employees would recommend working at Ascensus to a friend and 61% have a positive outlook for the business. The best reviews about Ascensus have been left by employees working as Installation Coordinator , Retirement Service Consultant and Retirement Plan Consultant .

Does Ascensus pay their employees well?

According to anonymously submitted Glassdoor reviews, Ascensus employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Ascensus. This rating has been stable over the past 12 months.

How satisfied are employees working at Ascensus?

59% of Ascensus employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ascensus 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Ascensus?

Customer Service Representative (35) , Client Service Representative (31) , Client Relationship Manager (19) , Retirement Plan Consultant (18) , Consultant (15) , Call Center Representative (13) , Installation Coordinator (13) , Customer Service Representative (CSR) (12) , Retirement Service Consultant (12) , Financial Analyst (10) , Relationship Manager (9) , Software Engineer (9) , Account Executive (8) , Participant Services Representative (8) , Retirement Consultant (8)

What are the pros of working at Ascensus according to real employee reviews?

"Lots of flexibility and good benefits" ((in 57 reviews)); "Great people and they are all willing to work as a team." ((in 52 reviews)); "You get to work from home once per week and that’s convenient." ((in 37 reviews)); "Great culture to grow in." ((in 23 reviews)); "Some friendly coworkers" ((in 17 reviews))

What are the cons of working at Ascensus according to real employee reviews?

"Pay is low." ((in 43 reviews)); "Training was horrible, had to learn 95% of the job on the floor." ((in 19 reviews)); "Upper Management doesn't care about the low men on the totem pole." ((in 14 reviews)); "No bonus pay for any extra training" ((in 12 reviews)); "departmental silos and lack of communication and coordination among departmentals" ((in 6 reviews))

What are employees saying about Ascensus layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ascensus layoffs and their outlook for job security at Ascensus in 2026.

What are the top reviewed Ascensus locations?

Dresher , Newton , Brainerd , Philadelphia , Tucson , Kansas City , Atlanta , Warwick , Los Angeles , Mason , Lake Mary , Folsom , New York , Indianapolis , Charlotte , San Diego , Orlando , Tampa , Phoenix , Detroit , Greensboro , Houston , Las Vegas , Overland Park , Boston , Fargo , Cranbury , Chicago , Virginia Beach , Madison

Ascensus reviews

3.5

59% would recommend to a friend

(705 total reviews)

David Musto

69% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Ascensus has an employee rating of 3.5 out of 5 stars, based on 705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ascensus employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

705 reviews

1.0

Apr 29, 2014

Ok place for an office setting, ultimately Clichy management left sour taste.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun, friendly smart people to work with. Learned a lot about retirement plans and computer programs like Excel and Word.

Cons

Boring work, management sleeping around creating uncomfortable situations. Inappropriate IM's from management, poor raises, having to pick up the slack from co-workers having a social fest all day. Departments tend to treat other departments as rival companies by not sharing information that would help others.

4.0

Mar 9, 2014

On the right track and getting better each year

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Recent comp adjustments have brought many associates in line to make our salaries competitive. For those in the Bonus pool, the program actually pays you a bonus each year. If annual target is missed, you don't lose your entire Bonus, just a % that corresponds to how much we missed the target by. 401k Match is finally at a good rate (4%). Generous time off and flexibility with schedule

Cons

Health Insurance. High deductible is very high, but this may just be the way health insurance is going. First $2,500 of health costs is totally out of pocket.

2.0

Jan 29, 2014

Trying to improve, but the old BISYS culture still remains

Participant/client services

Recommend

CEO approval

Business Outlook

Pros

There are some great team members and newer managers

Cons

The old guard from the BISYS days leave a lot to be desired. To say they lack management skills would be an understatement. When one manager warns you in private about another manager, then you know there is something wrong. The workload is not proportionate for the pay. More specifically, if you want blood, or 40 - 60 hours a work and lots of headaches, then you need to pay your people and make them whole. The compensation may have been acceptable for a cake job, but the expectations were far from being reasonably aligned.

Viewing 688 - 690 of 705 Reviews

Jobs at Ascensus

Call Center Representative

Retirement Service Consultant

Remote Retirement Plan Compliance Analyst

Ascensus

Ascensus reviews

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Reviews by job title

Ok place for an office setting, ultimately Clichy management left sour taste.

On the right track and getting better each year

Trying to improve, but the old BISYS culture still remains

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