Does Aspira pay their employees well?

According to anonymously submitted Glassdoor reviews, Aspira employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Aspira. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Aspira?

27% of Aspira employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Aspira 2.9 out of 5 for work life balance, 2.3 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Aspira?

Customer Service Representative (27) , PSR I (8) , Participant Services Representative (8) , Client Applications Specialist (4) , Manager (4) , Applications Support Engineer (3) , Customer Service Representative (CSR) (3) , PSR (3) , Business Analyst (2) , Call Center Representative (2) , Group Leader (2) , Human Resources (2) , Participant Service Representative (2) , Reservation Agent - Work At Home (2) , Reservation Sales Agent (2)

What are the pros of working at Aspira according to real employee reviews?

"Good, easy work from home" ((in 19 reviews)); "great people to work with" ((in 16 reviews)); "Good benefits" ((in 10 reviews)); "The front line team was fantastic" ((in 4 reviews)); "Most supervisors were great" ((in 4 reviews))

What are the cons of working at Aspira according to real employee reviews?

"Low pay 14/hr" ((in 18 reviews)); "Bad management" ((in 15 reviews)); "Upper management leaves the lower management to run day to day and can be a bit petty and self serving at times." ((in 4 reviews)); "They make you work extended hours.....work life balance doesn't exist although they say it does.....If something ever goes wrong where management was at fault, the employee are blamed...." ((in 4 reviews)); "The company has also had to carry out layoffs, which has understandably dampened the spirits of those remaining." ((in 3 reviews))

What are employees saying about Aspira layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Aspira layoffs and their outlook for job security at Aspira in 2026.

What are the top reviewed Aspira locations?

Dallas , Frostburg , New York , Saratoga Springs , Chicago , Norfolk , Saint Louis , Kirkwood , Bronx , Phoenix , Wilmington , Cedar Hill , Grapevine , Texas City , Knoxville , Nashville , Michigan City , Cincinnati , Irvine , Colorado Springs , Ruston , Spokane , Philadelphia , Baltimore , Parkville , Cumberland , Rockville , Jacksonville , Ocala , Gloucester

Aspira reviews

2.6

27% would recommend to a friend

(185 total reviews)

Mark Trivette

20% approve of CEO

27% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.9

Work/Life balance

2.5

Senior management

2.5

Career opportunities

2.4

Compensation and benefits

2.3

Culture & values

Aspira has an employee rating of 2.6 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Aspira employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

185 reviews

2.0

May 26, 2023

Crappy top management

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Everything before 2022 going awesome

Cons

The situation at the company took a turn when new top management assumed control following the acquisition by Alpine investors. Unfortunately, the new management consists of individuals who may lack the necessary experience to effectively lead a software company. It appears that hiring decisions are being influenced by personal connections and friendships, as evidenced by a new VP hiring their entire team from their previous company. Additionally, there has been a noticeable shift in the team culture from one that was motivational to an environment that seems to demotivate employees. The company has also had to carry out layoffs, which has understandably dampened the spirits of those remaining.

1.0

Apr 21, 2023

Investor Owners are Awful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Remote Jobs. That's basically it.

Cons

- Pay is significantly below national averages - Exec team is constantly restructuring and hiring more execs - No internal promotions in about 2 years - Merit increase is so low we are getting paid less than we were 5 years ago

2.0

Jul 2, 2019

Changed alot

Work from home agent

Recommend

CEO approval

Business Outlook

Pros

Great training and its paid and it gets busy through out the day

Cons

I was with the company for 2 years ever since they lost the bid on the federal contracts for reservations there's no room for increase for hours I made one mistake on the Colorado contract which was a system issue I told them about and I was immediately kicked off the contract and never allowed back so between the low pay and hours and the bad communication with team management I decided to leave the company one of the hardest thing I could do cause I did enjoy working for aspira but with three kids to raise and begin lucky if I made 400 every 2 weeks 800 a month before taxes wasnt enough to get by figured with my dedication I've shown over the past 2 years they would want to keep me and find a solution and not let me walk away but they were quick to approve my termination and let me go.

Viewing 10 - 12 of 185 Reviews

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Jobs at Aspira

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Aspira

Aspira reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Crappy top management

Investor Owners are Awful

Changed alot

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