Is Associa a good company to work for?

Associa has an overall rating of 3.1 out of 5, based on over 1,221 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 51% of employees would recommend working at Associa to a friend and 54% have a positive outlook for the business. The best reviews about Associa have been left by employees working as Human Resources , Vice President and General Manager .

Does Associa pay their employees well?

According to anonymously submitted Glassdoor reviews, Associa employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Associa. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Associa?

51% of Associa employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Associa 3.0 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Associa?

Community Manager (161) , Administrative Assistant (57) , Community Association Manager (46) , Property Manager (31) , Manager (29) , Director (17) , Human Resources (17) , Portfolio Manager (17) , General Manager (16) , Vice President (16) , Assistant Community Manager (14) , Accountant (12) , Staff Accountant (11) , Assistant Manager (10) , Maintenance Technician (10)

What are the pros of working at Associa according to real employee reviews?

"Great people and team environment" ((in 80 reviews)); "The benefits are great and insurance is like most companies today average." ((in 69 reviews)); "Great culture and team environment!" ((in 31 reviews)); "good work life balance" ((in 30 reviews)); "Great team work and coworkers." ((in 29 reviews))

What are the cons of working at Associa according to real employee reviews?

"The Managment is ran horribly and take advantage of their employees with low pay." ((in 40 reviews)); "No training what so ever." ((in 35 reviews)); "Community Managers have the highest turnover I’ve ever seen at a job." ((in 27 reviews)); "Lack of leadership from upper management" ((in 20 reviews)); "low salary and they lost the account" ((in 19 reviews))

What are employees saying about Associa layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Associa layoffs and their outlook for job security at Associa in 2026.

What are the top reviewed Associa locations?

Dallas , Richardson , Houston , Austin , San Diego , Richmond , Chantilly , San Antonio , Minneapolis , Miami , Saint Petersburg , Alpharetta , Honolulu , Las Vegas , Reno , Schaumburg , Raleigh , Jacksonville , Mount Laurel , Chicago , Tucson , Carmel , Palm Desert , Birmingham , Saint Louis , Troy , Temecula , Pleasanton , Miramar , Arlington

Associa reviews

3.1

51% would recommend to a friend

(1,204 total reviews)

John J. Carona

59% approve of CEO

54% positive business outlook

Ratings by demographic groups

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Associa has an employee rating of 3.1 out of 5 stars, based on 1,204 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Associa employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

1K reviews

1.0

Aug 31, 2024

Micro Micro Managed, low pay, favoritism, DOL issues, Mgt incompetence

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Colleagues are supportive, Monday through Friday schedule

Cons

High attrition, You can throw Customer service out the door, to actually meet metrics a CSR's main task is to get the caller off the line and close the "case" or tell the caller someone will call them back (lol). Every-changing schedules. poor mgt, unsupportive mgt. Mgrs Give "special, project that are low-IQ projects" to their favorite people, while leaving high in-coming call volumes to others to take call after call. This is the real life of the call center. Adherence is measured in seconds (so majority of CSRs are on "PIP" - Personal Improvement Plan of which imprisons CSRs from being able to transfer out. So if you're not on PIP, there is a transfer Freeze (Hotel California) once you're in this dept, you cant get out unless you quit (high attrition).

2.0

Apr 25, 2024

Great goal - bad environment

Community association manager

Recommend

CEO approval

Business Outlook

Pros

Use great programs like C3 and TownSq

Cons

CAMs can't do their job because the people you rely on aren't able to do theirs. Whether it's because they are overworked or don't know how doesn't matter. You're facing the board and the owners and they don't care if the people in Texas don't get the job done. Managers here are also expected to be part-time inspectors, take pictures for real estate sales, and be admins/assistants and customer service reps. It's too much.

1.0

Nov 18, 2022

Horrible Management

Maintenance technician

Recommend

CEO approval

Business Outlook

Pros

The properties with I worked at were very nice and the residents were also very pleasant. The pay was average and my boss at the first property I worked at was very good at what he did and taught me a lot of different maintenance options.

Cons

The HR management at Associa left a ton to be desired. I feel like I was let go because I complained about some structural failures in the under the building parking lot. Example would be corroding rebar in overhead beams causing the structural concrete beams to crack and pieces falling off. Plastic tubs were hung be wire to "catch" the pieces falling off. This was a very expensive condo complex in downtown St. Petersburg whereas a Farrari was parked under the plastic tub! This was 2 years before the Surfside Condo collapse.

Viewing 58 - 60 of 1,204 Reviews

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Jobs at Associa

Customer Service Representative

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Front Office Receptionist

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Associa reviews

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Micro Micro Managed, low pay, favoritism, DOL issues, Mgt incompetence

Great goal - bad environment

Horrible Management

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