Associated Bank reviews

3.9

73% would recommend to a friend

(815 total reviews)
avatar

Andy Harmening

84% approve of CEO

68% positive business outlook

Associated Bank has an employee rating of 3.9 out of 5 stars, based on 815 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Associated Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

815 reviews
4.0
Mar 11, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay was decent for a part-time gig, very flexible scheduling, on-the-job training provided.

Cons

They say that they thrive when their employees are empowered, this is 100% false as they constantly change policy to make representatives' jobs harder. There's almost nothing a representative can do to satisfy a customer anymore, and most customers figure this out and just demand to speak to a supervisor. Morale is low, and turnover is high.

1.0
Feb 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Pay was decent and location was good.

Cons

Management in IT involved a lot of intimidation and threats. Focus was on any problem but never on positive results. Could not go to HR with confidential concerns because they would relay information back to the manager. Good example when I quit I voiced concerns in and online exit interview, but was never contacted by HR for specifics.

2.0
Feb 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Good benefits/pay for security work

Cons

The management team for physical security seemed to be completely unorganized and unaware of what was going on and of personnel. They offered essentially no training, did not provide me with a way to access security procedures for the entire duration of my working there, and despite my multiple, numerous requests to several managers, I was never able to access the site which contained all necessary info for security! I had no way of knowing procedures, no real training aside from basic online courses that everyone in the company must take, and was in constant fear of talking to supervisors given that the only interaction they seemed to be interested in was reprimanding. The only time you will ever hear from them is when you mess up, and they will be sure to let you know. Additionally, "correctional actions" consisted largely of them humiliating you in a group call and offering no real advice nor listening to your complaints/requests/necessities you need to complete your work. I even brought up that the supervisor who had quit shortly after I signed on hadn't trained me at all and that the replacement one had not either despite my asking for help, and was told that they would have a weekly over the phone training session. This did not happen once. The security position is also responsible for mail, which is fine. I handled it everyday except Monday, when another guard did. I was told by a supervisor that Monday was not my mail day. Lo and behold, I later received a call and humiliating "councelling" about why I wasn't doing mail on Mondays. When I explained, I was simply told "I think Monday is everybody's mail day." Whatever that means.

Viewing 553 - 555 of 815 Reviews

Glassdoor has 844 Associated Bank reviews submitted anonymously by Associated Bank employees. Read employee reviews and ratings on Glassdoor to decide if Associated Bank is right for you.