Associated Bank reviews

3.8

72% would recommend to a friend

(812 total reviews)
avatar

Andy Harmening

83% approve of CEO

66% positive business outlook

Associated Bank has an employee rating of 3.8 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Associated Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

812 reviews
2.0
Dec 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Better "image" in Wisconsin than the Big Banks.

Cons

Too much focus on sales at the branch level. Although this may vary among branches, most of your day will likely NOT be spent in sale activities earning you commissions. It will be spent on activities such as issuing new debit cards for customers who lost theirs, helping with debit card purchase/ATM disputes, assisting at the teller line, and hearing endless complaints about bank fees from customers. While the company makes you want to believe that there is a potential sale in every service issue, that is seldom the case. There are also "call lists" and "call campaigns" for various promotions and bank products. However, I don't consider talking to answering machines all day as"sales". It's "spinning your wheels". At the end of the day, I always had a headache all the service issues. Furthermore, if I didn't have any sales on a given day, I was often treated like I did nothing at all.

2.0
Nov 15, 2014
Recommend
CEO approval
Business Outlook

Pros

I appreciated the training I received and the patience of my bank manager when I was first hired and trained. Associated has a wonderful ongoing training program which was the best thing about this bank. I met many strong employees and great customers during my three plus years with this company.

Cons

Top management either has no idea how difficult and involved the job of a teller is or they just do not care. I left in fall 2013 when they decided we had too much stage and wanted to cut a twenty hours a week from our teller staff. I decided that I would not want to be working there after the cut as I was all ready stressed trying to give excellent service quickly and build relationships with the customers to sell or refer them to other bank products. The final straw that caused me to take my accounts out of Associated Bank was a meanly worded letter that they wanted me to pay back vacation pay that I had already taken. They had a right to the money, but it soured me on Associated permanently.

1.0
Nov 12, 2014
Recommend
CEO approval
Business Outlook

Pros

No a single pro. I guess they never forgot to pay me.

Cons

No work, life balance. 60+ hours a week.You will work 20 days in a row, have one day off and do it all over again. Turnover is extremly high and once you work there you will know why.

Viewing 724 - 726 of 812 Reviews

Glassdoor has 841 Associated Bank reviews submitted anonymously by Associated Bank employees. Read employee reviews and ratings on Glassdoor to decide if Associated Bank is right for you.