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      Assurant

      Engaged Employer

      Assurant reviews

      3.5

      62% would recommend to a friend

      (3,070 total reviews)

      Keith Demmings

      77% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      Assurant has an employee rating of 3.5 out of 5 stars, based on 3,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      3K reviews
      1.0
      Jan 21, 2023

      Horrible place to work

      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Full time 40 hours, pay is decent

      Cons

      No support at all from mangers you will get upset customers calling demanding for a manager good luck there is no line to call for a manager you have to send them a message in chat which they never respond the team leads that are there never respond to escalated calls your stuck with the customer asking why a manager is not available you are told to submit a manager callback request and will get back within 24-48 business hours which you will get a call from the same customer weeks later a manager never called training is a joke you will have maybe 1 -2 clients to work for it’s dealing with mortgage insurance for banks they only train you for 1 bank and then your thrown on the phones hoping you are giving correct information there is a chat you can ask for help but good luck with them responding I’ve asked a question at the beginning of my shift it’s time to go home 7 hours later still no response as the people I’m chat are also taking calls meaning no one can respond in a timely manner

      avatar
      Assurant Response
      3y
      Thank you for your review. Though we have shared your comments with our internal teams, we also encourage you to bring any concerns to your People Partner.
      5.0
      Dec 29, 2022

      Work from Home

      Sr accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home and spend time with the kids, health insurance is pretty good (4 options), lawyer insurance (legalease) very handy, almost 1 month PTO

      Cons

      Long hours (what do you expect?), accounting ERP system creates more issues than solves, Saturday workday during quarter close, work is pigeonholed accounting (expectiful for a publicly traded company)

      avatar
      Assurant Response
      3y
      Thank you for your feedback and for being part of the Assurant team! We're happy to hear you're enjoying our comprehensive benefits and flexible work options. We have made sure to also share your comments internally, but we encourage you to bring any concerns to your manager or People Partner.
      Viewing 148 - 150 of 3,070 Reviews
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      ReviewsAssurant reviews

      Glassdoor has 3,707 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.