Assurant reviews

3.5

62% would recommend to a friend

(3,074 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Nov 20, 2022

Pressure was high

Recommend
CEO approval
Business Outlook

Pros

Work from home was nice

Cons

The hours were a joke at times

avatar
Assurant Response
3y
Thank you for taking the time to leave your feedback. We have shared your comments across our internal teams.
3.0
Nov 8, 2022

Typical insurance multinational

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a big employer, so there are plenty of opportunities to switch roles. It's been gradually changing its culture to compete in a more diverse and socially minded world. Post covid, they've not needlessly chased everyone back to the office. They've been bringing in initiatives to support employee well-being.

Cons

Alot of their talk about having a great culture remains just talk at this point- very few women, people of colour, people with disabilities in senior positions and zero transparency on pay. Full time hours remain at 40 hrs per week. People-management skills remain patchy, with key positions still taken up by "work em hard, burn em out" types; still cliquey with a silo mentality.

avatar
Assurant Response
3y
Thank you for your feedback and for being part of the Assurant team for many, many years! In 2021, we introduced diverse slates for our interviewing practices and facilitated required DEI training for all managers and individual contributors, focused on managing with inclusion and introducing unconscious bias. And we have shared all of your comments with our internal teams to continue our employee experience initiatives.
5.0
Aug 29, 2022

Nice and comfortable, lack of stress.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Has always felt like an employee centric place to work. Team Managers have always provided good support and in my experience been approachable regardless of the issue, personal or work related. Full training given when you start that is classroom based, duration dependant on client you are working for. After training you are still supported after going live with a dedicated floor walker for the new starters. Other colleagues are almost always happy to help too if you are stuck. Same goes it you have been working there for a few years and get stumped on something. Teams I have worked in have always worked well and morale has been good. The ethos is pleasent. WFH options available since covid which are amazing, have not felt any pressure to return to the office as it has always been very much to the preference of the individual employee. We are encouraged to pop into the office on occasions for things like 1-2-1s with managers if we want to, but again this is not pressured. There are good opportunities to progress if you want to work towards them. Great holiday and benefits, Christmas bonus and variety of other schemes throughout the year. Overtime is double pay if it is available. Maternity and Paternity leave is good, company is supportive and understanding of family life. Internally sources for other roles within the company.

Cons

Medicash benefits could be better. Pay could be better but is not unreasonable for what the job entails. Can get tedious and boring with a lot of repetition. Not so much a con but not a pro - Lot of changes to process often to improve the customer journey. Whilst this is a good thing it can be difficult to implement straight away without errors. There is always a grace period for changes though.

avatar
Assurant Response
3y
Thank you for your review and for being on the Assurant team! We have passed your comments along to our internal teams to help us continue improving our employee experience.
Viewing 2752 - 2754 of 3,074 Reviews

Glassdoor has 3,712 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.