4.0
Apr 21, 2015
Recommend
CEO approval
Business Outlook
Pros
Company offered great benefits, flexible schedule. There was also opportunity for advancement for those who worked hard to meet and exceed the company's goals and metrics. Employees also had access to many perks, rewards, and discounts.
Cons
Training was inconsistent at times due to having so many different trainers at once. Seemed each one had his/her own way of doing things. The wage was low compared to the nature of the job. Customer's survey greatly impacts your performance metrics, even if customer says that they appreciate everything you've done to help them, but then uses the survey to gripe about the product/service.
