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Asurion

Engaged Employer

Asurion reviews

3.3

51% would recommend to a friend

(6,222 total reviews)
avatar

Guru Gowrappan

42% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Compensation and benefits

3.2

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

2.7

Senior management

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

6K reviews
4.0
Apr 27, 2015

Just another call center with different vibe

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun vibe and themes; much opportunity; resources for for your job

Cons

Schedules not flexible, 30 minute lunches; expense

1.0
Apr 26, 2015

Poor Treatment of Former Carrier Employee

Premier support technician
Recommend
CEO approval
Business Outlook

Pros

There are very few positives: the first is that the pay is comparable to major wireless carriers; second, good location and workflow layout.

Cons

Coming from a major carrier, I had previous customer service, claims, and technical support experience--none of that experience was seen as beneficial. No chance of time off, PTO is earned slowly. Tardies and absences pull from PTO balance. No work/life balance. Poor shift bid practice. No maternity leave for those who were either pregnant when hired or have been there less than a year. 106% attrition rate for 2014....

3.0
Apr 21, 2015

Good Job!!

Ccr-tech support
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Good Managers Great Co-workers!

Cons

Low pay and long hours and no flexibility. You cannot work the long night hours and have a happy normal life.

Viewing 5842 - 5844 of 6,222 Reviews
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Glassdoor has 6,451 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.