Asurion reviews

3.3

51% would recommend to a friend

(6,218 total reviews)
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Guru Gowrappan

45% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Aug 3, 2022

Great opportunity vs Local Job Offer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Huge growth opportunity, great compensation vs local offer

Cons

Nothing to add, just the typical cons of any other place, maybe

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Asurion Response
3y
Thanks for this review! We are so glad you've been able to take advantage of the growth opportunities here at Asurion.
3.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Asurion Colombia pays well above most other call centers, for agents and staff members.

Cons

The management team is terrible and does not live up to the company´s values, there is no integrity first whatsoever, they want you to perform and make sales no matter what or how which ends up leading people to sell products in the worst way possible by lying to their customers.

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Asurion Response
3y
Thank you for leaving a review. We’re normally known for our values, and we regret that we missed the mark. Your feedback helps us get better, we will share your concerns with our team.
5.0
Jul 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Good environment and culture A lot of events and trainings are provided

Cons

Hectic. Too many projects and only few resources due to upper management wanting to launch a new project with low cost. - Depending on your team

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Asurion Response
3y
Thank you for sharing this review. We are so proud of our award-winning culture, we're glad you feel the same! We appreciate your feedback, as it helps Asurion to learn and grow.
Viewing 6004 - 6006 of 6,218 Reviews

Glassdoor has 6,447 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.