Asurion reviews

3.3

51% would recommend to a friend

(6,214 total reviews)
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Guru Gowrappan

45% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jun 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Working from home, no commute. Good benefits, free Directv service. Very nice co-workers

Cons

Pay way too low for amount of work. Extreme micro-management. I was written up for being 11 seconds late and taking bathroom breaks. Heavily monitored and huge emphasis upon sales. This is more a sales job than tech support.

1.0
Jun 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay is great and the perks were good.

Cons

When I was first hired, it was full of competent, technical representatives. Then the higher ups wanted friendlier representatives and they hired people who couldn't power on a paper bag. Then the minimum statics went up and all the competent people were either promoted so they didn't have to meet these stats or quit. Next month they will be fired. Everyone else cheats to meet the mark.

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Asurion Response
11y
Thanks for your comments. We are glad to hear you felt rewarded by our compensation and benefits program, as we strive to deliver an environment where our employees feel valued. While we are not able to comment on your specific situation, we will share your feedback with leadership.
1.0
Jun 1, 2014

Not a place for career growth.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Salary compares with the industry standards, bonuses a plus.

Cons

lacks organization, shows favoritism, and lacks care growth opportunities.

Viewing 6028 - 6030 of 6,214 Reviews

Glassdoor has 6,442 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.