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      Asurion

      Engaged Employer

      Asurion reviews

      3.3

      51% would recommend to a friend

      (6,214 total reviews)
      avatar

      Guru Gowrappan

      50% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Asurion has an employee rating of 3.3 out of 5 stars, based on 6,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      6K reviews
      4.0
      May 26, 2014

      The Good and the Bad

      Build/release systems integrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      great people to work with, work-life balance, short commute, company trying to move forward with technology, good benefits, knowledge gained,

      Cons

      company is culturally challenged by a merger that never merged, lack of investment in infrastructure, company is immature and hampered by old thinking, policies are out of date and inefficient causing $$ leakage everywhere - think of slow drip, management communication is poor, network farms sound like spaghetti, vacation is at the discretion of management, no on-site kitchens, no nap room

      avatar
      Asurion Response
      11y
      Your feedback is very valuable, thank you for taking the time to write this review. We are happy to hear all of the points you are satisfied with and also appreciate you sharing your frustrations. As a fully integrated company, we worked hard to ensure Asurion and NEW's cultures were brought together as efficiently as possible, but recognize this has not been seamless.
      4.0
      May 25, 2014

      Customer Service Agent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Company. They actually give you a chance to grow within the company and not just say it.

      Cons

      The managers are a bit childish.

      avatar
      Asurion Response
      11y
      Thank you for your review. We are glad you feel it is a place you can grow your career, as we strive to give all employees the chance to be rewarded for their performance with new opportunities.
      4.0
      May 19, 2014

      Challenging and rewarding, but repetitive

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay and benefits are great, vacation time is great, colleagues are awesome people and hard workers. They recognize and reward hard work. Also free food/drinks/snacks. In a great location right off the freeway. Not stingy with anything. They encourage people to take leadership roles so you can really work your way up the ladder. Promotions and raises are fairly regular. They have an established and growing customer base so this company isn't going anywhere. They are always trying really hard to make working conditions better. They use a lot of different technologies so you always have something new to learn. There are some very talented senior developers that work here with lots of experience. These guys provide great mentorship. Working from home seems okay about once a week. A lot of the colleagues are very close friends and care deeply for each other. Developers are very helpful to one another.

      Cons

      Code base is a little sloppy, but getting better. Managers are more like motivators than technical managers. Sometimes you are expected to work on weekends due to poor planning (but they recognize this and let you take days off to make up for it). Sometimes there are too many meetings and you wont have enough time to actually do the coding and testing. Rely very heavily on QA instead of automated testing. When starting out new, getting everything set up and getting into a project can take a while.

      avatar
      Asurion Response
      11y
      Thank you for the review, we are very pleased to hear how much you are enjoying working with your team and the company, and the positivity you seem to be generating. Regarding your concern about planning and testing, our advice would be to direct your concerns to your manager.
      Viewing 6031 - 6033 of 6,214 Reviews
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      ReviewsAsurion reviews

      Glassdoor has 6,442 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.