Is Asurion a good company to work for?

Asurion has an overall rating of 3.3 out of 5, based on over 6,441 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at Asurion to a friend and 41% have a positive outlook for the business. The best reviews about Asurion have been left by employees working as Regional Account Manager , Senior Software Engineer and Recruiter .

Does Asurion pay their employees well?

According to anonymously submitted Glassdoor reviews, Asurion employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Asurion. This rating has been stable over the past 12 months.

How satisfied are employees working at Asurion?

51% of Asurion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Asurion 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Asurion?

Customer Service Representative (418) , Technical Support (150) , Tech Coach (141) , In Home Expert (120) , Technician (120) , Premier Support Technician (108) , Tech Support Representative (105) , Tech Support (100) , Technical Support Representative (99) , Software Engineer (96) , Customer Service Representative (CSR) (89) , Tech Expert (72) , Supervisor (68) , Manager (67) , Technical Consultant (60)

What are the pros of working at Asurion according to real employee reviews?

"The pay is a good at first because you are hourly as well as it’s remote" ((in 762 reviews)); "Company Events and Benefits are good and well appreciated" ((in 537 reviews)); "The people are great and most times it feels like a family instead of a group of co" ((in 266 reviews)); "Work from home is great" ((in 219 reviews)); "They off a lot of vto which is good if you need that work life balance." ((in 133 reviews))

What are the cons of working at Asurion according to real employee reviews?

"Poor management and very unorganized" ((in 278 reviews)); "Frequent layoffs (usually annually)" ((in 118 reviews)); "No training in tech support." ((in 99 reviews)); "No one is going to question it because most of their Coaches are internal hires with no leadership experience." ((in 86 reviews)); "Regardless, terrible managers and leaders are allowed to stay in their role without question regardless of how many complaints they receive." ((in 75 reviews))

What are employees saying about Asurion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Asurion layoffs and their outlook for job security at Asurion in 2026.

What are the top reviewed Asurion locations?

Nashville , Houston , Orlando , Las Vegas , Phoenix , Sterling , Smyrna , Antioch , Atlanta , San Mateo , Dallas , New York , Chicago , Los Angeles , Crestview , Russellville , Tampa , Kansas City , Charlotte , Raleigh , Altoona , Minneapolis , Memphis , Denver , Miami , San Francisco , Jacksonville , San Diego , Austin , Tupelo

Asurion reviews

3.3

51% would recommend to a friend

(6,213 total reviews)

Guru Gowrappan

50% approve of CEO

41% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.7

Compensation and benefits

3.3

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

2.8

Senior management

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

May 2, 2013

One of the most pleasant yet challenging experiences in my life this far

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

Great warming atmosphere. Fun environment. Comfortable and friendly Plenty of opportunity for advancement which is based on your production not time with the company. Growing company so always chance to be a part of new projects. you are well compensated for your services New young talent is not pushed to the back for new projects because of seniority.

Cons

Long hours at times Lots of change all the time. Will more than likely be on call all the time

5.0

May 2, 2013

Career path beginnings after graduation

Supplier quality engineer

Recommend

CEO approval

Business Outlook

Pros

Friendly and no-pressure work environment; Great ability for stress free on-the-job learning and growth; great development programs; numerous career opportunities; fast-paced business model; constant change; good corporate communication; extensive lateral movement between job opportunities allows for better overall business picture

Cons

Fast-paced environment and constant change not suitable to everyone; job descriptions are not always completely accurate; job functions can grow or shrink with little to no warning; ability to think on the fly a must.

3.0

May 1, 2013

Customer Service-Work At Home

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great health insurance benefits, performance based bonuses, employee discounts, decent support

Cons

Very low pay. No work life balance, hours are awful with no real time off. I worked on 2 accounts so I never got to take vacation time because if 1 account was slow than the other wouldn't be.

Viewing 6124 - 6126 of 6,213 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at Asurion

Franchise Support Consultant

Franchise Support Consultant

Senior Manager Customer Excellence - Retail

Asurion

Asurion reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

One of the most pleasant yet challenging experiences in my life this far

Career path beginnings after graduation

Customer Service-Work At Home

Top companies for "Compensation and Benefits" near you

Jobs at Asurion

Asurion reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Asurion

Asurion reviews FAQs