Asurion reviews

3.3

51% would recommend to a friend

(6,213 total reviews)
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Guru Gowrappan

50% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 18, 2021

Terrible Environment

Recommend
CEO approval
Business Outlook

Pros

The compensation is decent for this line of work and the hours are flexible depending on time of year.

Cons

A lot of emphasis on selling versus helping customers (If you dont sell, you get let go). It's quite a pressured environment to sell no matter what, which gets stressful very quickly. Higher ups are not inclined to help you at all other than your coach (manager). This is a type of job you get for the time being and you either leave or get fired within a few months maybe a year.

1.0
Jan 13, 2021
Recommend
CEO approval
Business Outlook

Pros

I had an amazing coach

Cons

They take your pto for their technical issues each coaching resorts into multiple zoom meetings - I felt personally screwed over one minute I am top sales next I am being investigated and micromanaged. Hostile pushing of sales not to mention immense stress in regards to offering to customers rebuttling them and pretty much told to make a product sound better than it is. No help in Skype in large chats it's all sales Om’s are jerks and the Director Michelle refused to talk to me in regards to my termination got hostile with me on Zoom. Pretty much acted like I was wasting her time to ask her questions the decision was made. I will be talking to upper management asap.

3.0
Jul 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly Pay Work From Home Equipment sent for work from home agents

Cons

Pushing for sales. Only care about sales for the most part which makes the job stressful No flexible schedule

Viewing 121 - 123 of 6,213 Reviews

Glassdoor has 6,441 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.