Asurion reviews

3.3

51% would recommend to a friend

(6,214 total reviews)
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Guru Gowrappan

50% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,214 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Oct 24, 2015
Recommend
CEO approval
Business Outlook

Pros

They are always doing things for us to look forward to like costume day or pizza Friday. Also I like the idea of everyone being in teams.

Cons

No call ins at all no vacation. And they want you to work overtime. That's insane, just hire more people ! Pay is terrible.

3.0
Oct 22, 2015
Recommend
CEO approval
Business Outlook

Pros

They recently upped pay from $9.50hr to $11.00hr Lots of incentives. Easy to earn extra money. Lots of Overtime. Things like schedule slides and VTO.

Cons

Very repetitive work. Customers, angry, don't want to take direction, very easy to get upset. If you are able to deal with these type of people all day, then you will excel. It gets frustrating when you have an upset customer and no one to help with a problem that cant seem to be resolved(tech support) without you breaking script thus getting penalized. But this just wasn't for me. Someone who thrives in this environment would be a perfect fit .

1.0
Oct 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Coworkers were great and the workers are the true heroes. The building was nice but the quality of the hires is all over the place and some just trashed the place fast.

Cons

Management is clueless and petty. Promotions are a disaster, promoting incompetent people in what appears to be based on how many kids they have. Coaches treat you like a kid. I saw a manager there try to ruin a guy for standing up to the abusive manager then the manager basically showed no integrity lied. Some of the people their made it a scary place to go to work.

Viewing 160 - 162 of 6,214 Reviews

Glassdoor has 6,442 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.