4.0
Jun 13, 2011
Recommend
CEO approval
Business Outlook
Pros
1) Commitment and plenty of "Rewards" for line staff: Cash bonus given i.e career commitment 2) Great benefits including tuition reimbursement 3) Quality control: bi-annual surprise visit from a quality control person who scores the community (more strenuous than a State visit) 4) Commitment to residents
Cons
1) Sales driven, so it feels fake when the tours are conducted. 2) Hourly staff - rates are not competitive 3) Overworked directors who must be available 24x7