Audible reviews

3.5

58% would recommend to a friend

(645 total reviews)
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Bob Carrigan

53% approve of CEO

60% positive business outlook

Audible has an employee rating of 3.5 out of 5 stars, based on 645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Audible employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

645 reviews
1.0
Feb 24, 2017

Company with healthy growth despite rudderless management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Perks galore: free lunch, snacks, standing desks with dual monitor docks, ability to work at home once a week, no morning arrival time expectation (some people get in at 11 and no eyelids are batted), new offices with more tech company-like furnishing (collaboration spaces, etc.) -Higher than average comp package including restricted stock (may be signifcantly impacted if Amazon stock price declines) -Generally mild-tempered co-workers, fairly laid back culture, especially compared to NYC metro financial firms -Potential to transfer to other Amazon roles -Company has had good financial growth for multiple years, projects a sense of security

Cons

-Acquired by Amazon in 2008, however, still retains a little fam biz vibe. A small circle of pre-acquisition managers run the show and most others hired externally are caught in a two or so years turnover cycle (note: restricted stock awards are doled out over 3 years). Look long and hard to the left and right during orientation, most people in the room will not be there around the 2 year mark. -Purportedly has documentation on career tracks, but in reality, career progression over the long run is a mythical creature. Promotions up one career level within a 2 year timeframe is common. The substance of such achievements, however, is diluted by small raises and potentially small changes in day-to-day responsibilities. -Many lower- mid-level managers expend a lot of energy on managing up and accumulating perceived personal achievements that more senior managers may choose to recognize. Many times, individual contributors are likely to be used to further achievement theater rather than concrete business results or to create more robust customer-facing offerings. -Many functions are exceedingly overstaffed, resulting in micro-ownership and frequent stalemates should disagreements occur. This is a serious issue as roll out of customer-facing product features and offerings can be minimal to nonexistent year-over-year despite the company fielding an employee base well north of 1k. As can be expected, development or improvement of skill sets are hampered under these scenarios. -Senior management exhibit tremendous risk aversion. The decision-making process consists of a handful of C-level managers sounding off on proposed business initiatives with little to no prior due diligence. High level meetings can end without firm conclusions reached. Initiatives may not be reviewed or revisited for quarters. Though never explicitly declared, the company's mandate is more or less to not rock the boat while maintaining robust growth. Large-scale projects that may threaten the status quo may still be green-lit but the likelihood of cancellation grows as the release date nears. -Ultimately, the company has had only one perceivable product for 20 years: audiobooks. Depending on your function, this may be a real limitation to career development and exposure to interesting domains. The company likes to project itself as a tech company. However, there lacks R&D efforts into the cutting edge. The average tech talent would struggle in more competitive tech companies. The same applies to the product management and design functions. On the flip side, those with weaker resumes can potentially use the company to build some minimal skill sets and move on to greener pastures.

1.0
Aug 29, 2023

Audible can do a lot better

Recommend
CEO approval
Business Outlook

Pros

Good base salary to start, free lunch, nice office, reimbursement for trains.

Cons

The Amazon stock split greatly devalued my compensation. The RSU awards after it were minuscule and I was losing money year over year staying here with a less than 2% raise in salary. There is a big problem with management here as well. I don’t think Leadership and HR care one bit about ICs down the totem pole. Senior management amongst my team was non-existent and even detrimental to my work. I never had an opportunity to share my opinion on work processes in a meaningful way. The director for our team always delegated leading project and meetings to individual contributors. I honestly have no idea how they got hired. This was the only company I worked at where I felt no incentive to put my best effort out. Performance is based on how much you get done instead of the quality. It ultimately led to a lot of burnout to which I communicated to management and nothing happened. I found Audible to be a very performative workplace in terms of its culture and work-life balance. The extra PTO/wellness days certainly were great, but really you’re just coming back to work to handle those responsibilities you missed anyway. There was no sense of team effort with my experience here and the management flat out sucked for what the company stands for and its tremendously successful product.

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Audible Response
2y
Thank you for taking the time to share your alumni review and experience working at Audible. We're disappointed to hear about your experience, but we believe communication is key to creating real, positive change. We want to express our gratitude for the service contributed and wish you continued success with future endeavors.
1.0
Nov 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Free Lunches, Transit reimbursement or free parking

Cons

- Corrupt culture (for instance people from the same job tiers eat at one table and do not eat with people from lower job tiers) - Racist: If you are an international employee or speak English with an accent you will most likely be teased and made fun of. - Incompetent managers: I was at a meeting once and one of the senior managers asked if we could stay away from data, or at least make it pretty so it wouldn't be so hard to understand it!!!! - There is no clarity on how people are promoted, there is also no path to promotion. People only get promoted because they have been at Audible CS for a very very very long time. - Managers easily take advantage of their employees. Senior management always presents the work of their employees in conferences or meetings and never gives them any credit. - Job knowledge on teams like process improvement, training and project management is limited. Projects are not challenging, just doing and redoing the same thing over and over again! - At every level people are being micromanaged. - Leadership has been getting low scores on employee surveys for many years now, but they just don't care to fix it! - They lie about people leaving their teams. In interviews we were asked to say that a role is completely new and no one has left this role because of the manager!!!!

Viewing 19 - 21 of 645 Reviews

Glassdoor has 923 Audible reviews submitted anonymously by Audible employees. Read employee reviews and ratings on Glassdoor to decide if Audible is right for you.