Question 1

Is AutoZone a good company to work for as a Customer Service Manager (CSM)?

Accepted Answer

Customer Service Manager (CSM) professionals working at AutoZone have rated their employer with 2.6 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of AutoZone employees being 3.3 out of 5 stars. Search open Customer Service Manager (CSM) Jobs at AutoZone now and start preparing for your job interview by browsing frequently asked Customer Service Manager (CSM) interview questions at AutoZone.

Question 2

Does AutoZone pay Customer Service Manager (CSM) employees well?

Accepted Answer

Customer Service Manager (CSM) professionals rate their compensation and benefits at AutoZone with 2.4 out of 5 stars based on 18 anonymously submitted employee reviews. This is 18.9% worse than the company average rating for salary and benefits. Find out more about Customer Service Manager (CSM) salaries at AutoZone.

Question 3

How happy are Customer Service Manager (CSM) professionals working at AutoZone?

Accepted Answer

21% of Customer Service Manager (CSM) employees at AutoZone would recommend their employer to a friend. This rating has decreased by 1% in the past 12 months. Customer Service Manager (CSM) professionals have also rated AutoZone with a 3.7 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 2.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at AutoZone?

Accepted Answer

Parts Sales Manager (712), Store Manager (555), Sales Associate (542), Commercial Driver (235), PSM Part Sales Manager (185), Customer Service Representative (177), Manager (173), Retail Sales Associate (144), Commercial Sales Manager (141), Part Sales Manager (141), Sales Manager (136), Commercial Manager (107), Parts Sales Manager (PSM) (104), Assistant Manager (98), Assistant Store Manager (88)

Question 5

What are the pros of working at AutoZone according to real employee reviews?

Accepted Answer

"The pros of working at Autozone is you get a 20 percent discount and you meet great people" ((in 374 reviews)); "The benefits are good but need to work there for 6 months to get some access and a year I think for full access." ((in 258 reviews)); "Flexible hours and overtime often available" ((in 219 reviews)); "Sometimes you have good coworkers and you can see some cool cars" ((in 179 reviews)); "The autozone culture is great and inclusive." ((in 120 reviews))

Question 6

What are the cons of working at AutoZone according to real employee reviews?

Accepted Answer

"The Pay is low because they are strict with how much money they spend to hire employees" ((in 926 reviews)); "And yet I just helped train two new part time sales associates and a BRAND NEW COMMERCIAL MANAGER." ((in 198 reviews)); "Bad store managers and corporate doesn’t do anything to help anyone underneath that level" ((in 125 reviews)); "Answering the phone for commercial orders when no training is provided to let you get accustomed to the program they run" ((in 112 reviews)); "Management is a problem to much favoritism" ((in 48 reviews))

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