AutoZone reviews

Where do I begin ? The staffing is a joke for starters. Having 2 people in the store is fine until you get more than 2 customers. Then the phones start ringing, someone needs something put in or on there car, and don't forget the "check engine" reading. Once you have that out of the way, then its time to "up-sale", which means trying to get them to buy useless crap that will just sit in their garage and never be used. Once you have already got under their skin, then its time to check out, but wait, we have these overstocked products that we want to sell you for just 5 dollars, and just before you think they are going to say "screw it, I'll go somewhere else", you have to ask them if they have a rewards card. I didn't mind trying to up-sale something if it was really going to be beneficial, ( if your changing your alternator, you might as well replace the belt. You gotta take it off anyway). But they take it to a whole new level. And with just 2 people in the store( which was about 90% of the time), its kind of hard to try to up-sale people when you got 10 people waiting to be served and 2-3 phone lines ringing. The product on hand they have is just sad. 9 times out of 10, they never have a pair of anything, so you have to call the hub ( trust me, you'd rather pour salt in your eyes) just to see if they have it and if your lucky, will get it the next day. There's plenty of other things I could list " planograms,overstock,truck,window signs, PCI's, etc, but you get the hint.... And you do all of this for crappy wages to boot, you could flip eggs at bob evans and make more than you would here.

Summary: Long work hours, hard to get promoted, extremely hierarchical, good old boy network, a mom-and-pop shop gone terribly wrong You are expected to do the work of at least 1 1/2 to 2 full-time jobs so productivity is minimal...you're constantly in reaction mode versus being proactive. Company resources are stretched to the point that progress is stifled. Innovation is non-existent and the party line is that AutoZone is a “company of thrift”. Company profits are not spread throughout the organization so front line employees receive nothing for their hard work towards the bottom line. There is a "good old boy" network that exists, so it is VERY difficult (if not impossible) to advance your career if you are 1) female, 2) minority, 3) did not graduate from a local university like Ole Miss or 4) didn't work your way up the chain. If you're looking for a company with a heart or a great place to retire...look for other employment.