AutoZone reviews

3.3

54% would recommend to a friend

(7,514 total reviews)
avatar

Phil Daniele

50% approve of CEO

49% positive business outlook

AutoZone has an employee rating of 3.3 out of 5 stars, based on 7,514 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AutoZone employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Oct 6, 2010
Recommend
CEO approval
Business Outlook

Pros

Autozone is a good starting point for those just starting to enter the job market. To their credit Autozone hires many minorities, new immigrants to this country and students in need of part time work. With so many stores finding employment with Autozone in your own neighborhood is a real plus. If Retail is your chosen field the experience at Autozone can help your resume. Everyone at the store level is expected to cover all store positions from cleaning the bathrooms, inventory control, POS duty, LP and store management. After a year at an Autozone store you are truly a well rounded Retail expert.

Cons

Confusion and an over tasked agenda is an everyday challenge at Autozone for not just store employees but also field management. Communication at the executive level is very poor, so all too often conflicting tasks or projects are delegated weekly to field and store management. Autozone is very focused on stock performance and stock annalist recommendations and continue to cut expenses and labor to the point that many stores are dysfunctional and not up to company standards. Training is very poor, and almost nonexistent. New employees spend their first day on the job at an orientation meeting. The next day they are in the store and have to hope the Store Manager has a training plan in place. All training is OJT and since you are trained by a peer that follows no guidelines, since that is how they were trained, procedures and proper execution of duties is not consistent or familiar from store to store. Of concern also is that due to the high churn rate of employees there is no drug testing on new hires and some negative background checks are ignored due to the pressure to fill open positions. At the Regional level and stores most Managers do a good job and really work on calling out employees for praise for jobs well done. But at the Division and Corporate level most feedback to Regional and lower employees is mostly negative. Corporate discourages any feedback or suggestions from any level of management we all learned that one wrong statement or suggestion can lose you your job. Hence Corporate is not in touch with the realties and challenges of running a store, and also never hear suggestions that could improve operations and the bottom line.

1.0
Oct 5, 2010

don't get in the zone with autozone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

started working there on 2007 and is the worst place i worked so far , the only good thing i can think off is the discount ,,,sometimes

Cons

low pay managers and gray shirts treat the cashiers like crap customers can yell at you all they want

Viewing 7438 - 7440 of 7,514 Reviews

Glassdoor has 8,327 AutoZone reviews submitted anonymously by AutoZone employees. Read employee reviews and ratings on Glassdoor to decide if AutoZone is right for you.