AutoZone reviews

3.3

54% would recommend to a friend

(7,513 total reviews)
avatar

Phil Daniele

50% approve of CEO

49% positive business outlook

AutoZone has an employee rating of 3.3 out of 5 stars, based on 7,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AutoZone employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Sep 7, 2009
Recommend
CEO approval
Business Outlook

Pros

The customers are what make the job tolerable. Not much else.

Cons

Pay rates under the national avg for Retail sales positions. Especially Management type positions. They compensate hourly wages based on a store to store basis even though each store is part of a corporation. This can be demeaning to employees at stores that don't have a large customer base verses stores in high traffic, high population areas.

5.0
Aug 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Autozone has a really flexible schedule so if you are in school or have another job, you will be able to do both. I can not speak for all stores, However with mine I have a great Store Manager. The employee discount is awesome Walmart only gives 10 percent. My store hard work is rewarded.

Cons

We must buy the uniforms, The hours can be very long I sometimes work 12 hours everyday. We are short staffed during peak times. I do not believe in suggestive selling, or having a checkout challenge. If I was a Costumer I would get POed at someone trying to sell me junk I don't need. We are rated or graded on everything we do. You maybe considered part time and only on the schedule for 30 hours a week but you may work more than that without being considered full time and get the benefits. We are expected to keep our store emaculate only problem is that We are a very high volume store and they only keep two people staffed at night and day people generally could care less about helping out.

2.0
Aug 25, 2009
Recommend
CEO approval
Business Outlook

Pros

They do pay you. They've got that going for them. Generally, you can get 40 hours without too much trouble. It is very much legitimately satisfying to help someone really and truly making their day better.

Cons

Boy do they hate rewarding hard work. You stayed an extra 6 hours today because someone called in? You worked a 15 hour shift with a single, half-hour break? That's great. Thanks. We're just gonna cut you 6 hours some other day so you don't get overtime. You're seriously not allowed to take tips. I don't get paid enough to spend 6 hours a day outside in blistering heat and humidity (other elements notwithstanding) only to be told that I can't take someone's grateful few moist dollar bills and bye myself a drink. Yeah, right. I would have to agree with many people berating the WITTDTJR system as a pointless upselling scam. I feel horrible charging someone over a dollar for less than a ketchup packet's worth of petroleum jelly. Or little felt rings. Oh god, the paperwork. Just no. Oh, look! It looks like you have been chosen for a raise and a promotion. Enjoy! Enjoy your transfer to another store 45 minutes away, sans both the perks. Ouch. Seriously? That first one bears repeating. But my hands hurt because of ... well, just read the first one again.

Viewing 7489 - 7491 of 7,513 Reviews

Glassdoor has 8,326 AutoZone reviews submitted anonymously by AutoZone employees. Read employee reviews and ratings on Glassdoor to decide if AutoZone is right for you.